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“Awesome Customer Service” 4 of 5 stars
Review of Beach House Dewey

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Beach House Dewey
1710 Coastal Highway, Dewey Beach, DE (Formerly Sand Palace Motel)   |  
Hotel amenities
Ranked #4 of 12 Hotels in Dewey Beach
Media, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Awesome Customer Service”
4 of 5 stars Reviewed July 29, 2014

The staff at Beach House Dewey gave us a warm and friendly welcome upon check-in. They let us check in 2 hours early since our room was ready. Then when we got to our room and realized that we left our wine opener at home, they graciously offered to go to the liquor store across the street and buy one and bring it to our room--and then refused the tip that we offered. Thanks Dave! We enjoyed the clean, modern decor in the room and the very short walk to the beach. We also loved the close proximity to the great crab cake and burger at the Starboard restaurant 1 block away. Will definitely stay at Beach House Dewey again.

Room Tip: There are three levels and no elevator, so if you can't do steps, ask for a 1st of 2nd floor roo...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GstSerManager, Manager at Beach House Dewey, responded to this review, August 5, 2014
Dear Guest

Thank you so much for your business, and for your kind remarks; in the hospitality business, this kind of praise goes a very long way. I will be sure to pass on the compliment to our staff. We sincerely hope to serve you again in the near future.

Regards,
Beach House Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    71
    20
    11
    7
    3
See reviews for
28
25
6
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Short Hills, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

As a former guest at the sands palace, I was pleasantly surprised when I arrived at the beach house. Not only were the remodeled rooms excellent, but the staff was even friendlier than I remembered. I cannot wait to spend another weekend in Dewey staying at the beach house!

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breinigsville, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

We were looking for a hotel in close proximity to Delaware Seashore State Park, as we had friends staying there, but looking for something affordable and nice. I had read other reviews on Beach House Dewey mentioning the noise from the nearby clubs. The fact that it HAD clubs within walking distance, made it appealing for us. The room was very well maintained, nice décor, not over the top or extravagant, just a very nice hotel. When we arrived, apparently the prior guests had been smoking (it is a smoke free hotel), but room service was happy to do what they could to resolve it, and the nice folks at the front desk, location of the hotel, and overall accommodations made up for it. It was also in close proximity to Rehoboth, too, so it was a great place to stay!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown
1 review
4 of 5 stars Reviewed July 23, 2014 via mobile

I recently stayed at The Beach House hotel in Dewey for only one night. Our room was very cute with modern decor. Loved the flooring- waaaay better than carpet. The worst is nasty old carpet in a beach area hotel. We had a 3rd floor room. There's no elevator for those who have difficulty with stairs. We plan on returning next year.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014 via mobile

The Beach House is the best place to stay in Dewey. The rooms are super clean and the people who run it are amazing! They are super accommodating and fun. They even have a pool that has its own light show at night. Highly highly recommend this place!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Rhode Island
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

Pictures look better than the real deal. It is a nice motel. If you are looking for a place to sleep while you visit the Dewey Beach/Rehoboth, this may be ok. We considered it "just average". Do not know what else to say ....... Will not let me post with less than 200 characters.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banner Elk NC
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 1, 2014

We stayed here while in Dewey Beach for a family wedding. We enjoyed our stay, found the front desk folks more than made up for the elements missing in the room. Like no hair dryer, but they had them at the front desk, likewise an iron and ironing board. All we had to do was ask. The room had been recently updated with a retro feel. No carpeting but being in a beach town that makes sense to me. It was a perfect location to walk Dewey Beach and within close distance to several good restaurants. I would recommend it to to someone looking for something a bit out of the ordinary.

Room Tip: All the rooms wrap around the pool, so I would ask for a room on the second floor. To be a little b...
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beach House Dewey

Address: 1710 Coastal Highway, Dewey Beach, DE (Formerly Sand Palace Motel)
Location: United States > Delaware > Dewey Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Dewey Beach
#3 Family Hotel in Dewey Beach
Price Range (Based on Average Rates): $
Number of rooms: 47
Official Description (provided by the hotel):
Under new ownership! Our newly renovated property is located oceanside and just steps away from the world famous Bottle and Cork music venue and bar. We offer free parking, Wi-Fi and every room is equipped with a small fridge and microwave. ... more   less 
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Also Known As:
Sand Palace Hotel Dewey Beach

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