My husband and I went with our 3 children. We arrived at opening and the owners wife didn't seem to know what she was talking about nor was she welcoming. The snack area was closed and we were told that we needed to tell someone when we wanted to eat. The kitchen staff was very nice, but completely untrained. My daughter was charged $5 for one chicken finger. When I asked the owner's wife how many come in an order she said she didn't know, "but it should be more than one". We bought my daughter a zorb ride for $25. when we go to the top they said "it's not ready yet". This is 1.5 hrs into their wknd business day of 5 hrs. Then they said the water zorb was a minimum of 2 people..NOT TOLD TO US at the time of purchase. My boys already did the other zorb. So the owner says she could wait in the 90 degree heat for someone else to join her (no one else there was doing it!) or one of my sons could join her..if they bought a $25 ticket! We weren't putting another dime into this dump and asked for a refund for her one ride after already paying for 5 people. The owner was yelling at my husband and would not give in until he was threatened with contacting the BBB and Groupon. Even then, he gave us a lousy $12 back. He was a rude, cheap, jerk who has NO sense of public service or any professionalism in running a business. He should be shut down.
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