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“Excellent Sheraton connected to the Airport!” 4 of 5 stars
Review of Sheraton Hartford Hotel at Bradley Airport

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Sheraton Hartford Hotel at Bradley Airport
3.5 of 5 Hotel   |   1 Bradley International Airport, Windsor Locks, CT 06096   |  
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Ranked #2 of 14 Hotels in Windsor Locks
Ocala, Florida
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Excellent Sheraton connected to the Airport!”
4 of 5 stars Reviewed September 3, 2012

We were very pleased with the Sheraton at Bradley Airport. With a quick trip (2 nights) to the area and an early departure we needed to be close to the airport for convenience. We got more than convenience! Good food, pleasant surroundings, friendly and effecient customer service and a feeling of openess and interesting sights! Our room was lovely and clean with a view of arrivals and departures of the planes - but very quiet. I suggest trying for the 5th Prefered Guest floor; The Concorde for Breakfast; Cloud 9 for drinks and sandwiches!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, September 20, 2012
Your complements are very much appreciated by myself and all the associates here at the Sheraton. It’s clear from your positive review that we not only met your expectations, but we were able to exceed them as well.

I have shared your review with my associates and recognized their outstanding service. Again, thank you for your positive comments regarding your stay. – Anish Patney, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 25, 2012 via mobile

When travelling for business I typically book really early morning flights and instead of staying at a hotel near the airport I have traditionally just sucked it up and gotten up around 3 am to make the early fight. Well that routine can get old fast and knowing that I had a long day of driving ahead of me in Michigan, I decided to stay at the Sheraton at Bradley. Overall the experience was good. The rooms were clean, the restaurants were adequate, etc. The really good thing about this place is that you are literally a few steps away fom your terminal, no matter which airline you're flying, turning a 3 am wake up time into a more reasonable hour to wake up. As far as airport hotels are concerned, this place does the trick.

Stayed August 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, September 20, 2012
Thank you for taking the time to share your experience at the Sheraton Hartford Hotel at Bradley Airport with us. It looks like you enjoyed the few extra hours of rest that our prime airport location was able to provide. Safe travels! – Anish Patney, General Manager
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Redlands, California
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 21, 2012

The anchor here is Bradley Airport--we have stayed here many times heading into or out of a New England journey and find the convenience of being literally an inside stroll away from ticket counters overwhelmingly attractive--attractive enough in fact that we might stay here even if the service offered at the front door, behind the counter, in the restaurant and at the Starbucks counter not first rate. We might stay here even if the rooms were not crisp and clean, comfortably appointed, and reasonably priced. We might stay here even if the restaurant, visually nothing special, but offering very good food and in our experience always with good service. We might stay here even if there was a bit of noise associated with the proximity to Bradley Airport (after all the runnways are right outside...) but we heard not a sound. Come to think of it, we might stay here if in the area even if our stop were not tethered to a flight. A very nice experience.

Room Tip: Never had a bad room...
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, August 22, 2012
I’m thrilled to read that the Sheraton Hartford Hotel at Bradley Airport has become the hub of your travel when you visit New England! Thank you for your kind works and sharing your experience at our hotel with other Trip Advisor members. We look forward to welcoming you back when you return to Connecticut. – Anish Patney, General Manager
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North Londonderry, New Hampshire, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2012

Bad news first: you can hear the pipes of other rooms when people are taking showers. The hotel is pet friendly so you can expect barking. Parking lot below hotel is small and fills up quick when there are events in the hotel. Other than that, it is a very clean, very nice place to stay. Staff is friendly and professional. Great workout area and pool. I would definitely visit again.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, August 22, 2012
Thank you for sharing your insights with the Trip Advisor community. It’s nice to read that you enjoyed our workout and pool facilities. Our Sheraton brand offers a great resource for Sheraton travelers who are health conscious. Check out sheratonfitness.com for more information about the program and workout amenities at Sheraton hotels like ours. – Anish Patney, General Manager
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Hartford, Connecticut
1 review
5 of 5 stars Reviewed August 9, 2012

I've stayed here a few times (owing to a client engagement nearby) and have been impressed with their level of service each time. The staff is friendly and genuinely concerned for your well-being. The location is perfect for people who travel a lot. Even though its right in the terminal building, good sound insulation ensures that you would never be bothered about noise. The hotel seems to be sold-out a lot of times hence need to book a little in advance. All in all, a great place to stay in Hartford-Windsor area.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, August 22, 2012
It’s always nice to read that our guests appreciate the amazing soundproofing our building features but it’s even better to read that our associates are being recognized as “friendly and genuinely concerned” for our guests. The team here at the Sheraton Hartford Hotel at Bradley Airport works hard to ensure the experiences of our guests’ the best they can possibly be. The tip you shared with the Trip Advisor community regarding booking early was a good one! Thank you for your positive review! – Anish Patney, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scandia, Minnesota
Top Contributor
158 reviews 158 reviews
141 hotel reviews
Reviews in 105 cities Reviews in 105 cities
328 helpful votes 328 helpful votes
4 of 5 stars Reviewed August 8, 2012

I've stayed at most of the nearby properties in my many flights into Hartford on the way to various places in the region. The restaurant was not fancy in appearance but the food and service were great. Free parking. Clean rooms. Great fitness facility. The ONLY negative was that the woman working the Starbucks kiosk on the morning of July 29th and was just in a totally crappy mood.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, August 22, 2012
I appreciate that you took the time to post a review of the Sheraton Hartford Hotel at Bradley Airport. It’s nice to read from an experienced Hartford-area traveler that our hotel was “Perfect.” I hope you’ll continue to stay with us when you’re in the area. Safe travels! – Anish Patney, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keller, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 26, 2012

This hotel needs a major overhaul. It's not "bad" but it just looks old. The beds and pillows were so comfortable. My room overlooked the runway, but I never heard a plane take off after dark. Staff was extremely friendly and the room service was quick.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whgecomm, Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review, August 22, 2012
Thank you for your comments. I’m happy to read that our associates impressed you and our hotel was able to meet your needs. – Anish Patney, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Hartford Hotel at Bradley Airport

Address: 1 Bradley International Airport, Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Windsor Locks
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hartford Hotel at Bradley Airport 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
The Sheraton Hartford Hotel is inside the Bradley International Airport, between terminals A and B. Also close to attractions including the Basketball Hall of Fame, Six Flags New England, and more. ... more   less 
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Also Known As:
Hotel At Bradley Airport
Sheraton Hotel Bradley International Airport
Sheraton Windsor Locks
Windsor Locks Sheraton

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