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“clean... great night” 5 of 5 stars
Review of HillsPoint Hotel & Conferences

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HillsPoint Hotel & Conferences
3.0 of 5 Hotel   |   383 South Center St, Windsor Locks, CT 06096 (Formerly Bradley Hotel)   |  
Hotel amenities
Ranked #11 of 14 Hotels in Windsor Locks
Granby, Connecticut
1 review
1 helpful vote 1 helpful vote
“clean... great night”
5 of 5 stars Reviewed December 12, 2013

i walked into a bathroom so clean...great staff.. awesome bed....best nights sleep...everyone was wonderful Ty, Mitch, Jim, Jen, will definitly stay again. The staff makes the hotel, great job , a hidden gem!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, December 13, 2013
Michelle S - Thank you so much for your 5 Star Review. We truly appreciate your feedback. We look forward to seeing you again real soon.
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117 reviews from our community

Traveler rating
    20
    32
    14
    23
    28
See reviews for
27
26
5
34
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

This hotel and staff have given us the best service we have ever received in all the years we've done events. The food was amazing. People are still talking about it. Mitch was there for every need. The rooms were nice and clean. Over all I'll recommend this hotel to all my friends and family.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, December 13, 2013
Ministaj - Thank you so much for your 5 Star Review!!! We enjoyed hosting your group, and we look forward to hosting future events. Thanks again for posting your review on TripAdvisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

the hotels value was outstanding for the price and the options available everything was terrific. The only suggestion that I would make it would be to allow your front desk staff to be aware of upcoming large groups so that they do not have attitudes when large groups, and things get hectic thank you

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, November 19, 2013
Bojamber - Thank you for your 5 Star Review! We appreciate the feedback. We hope to see you again the next time you visit the area.
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Cincinnati, Ohio
1 review
1 of 5 stars Reviewed October 30, 2013

This place was awful. Dirty rooms, broken fitness equipment, bugs, and a horrible external appearance. Although we booked 3 nights, we left after 2. Most disappointing, however, was when we complained to Priceline, Priceline informed us that the hotel manager insisted that we stayed all 3 nights and did not complain about the bugs. Both of these statements were not true. I am not sure if I am more upset at Priceline for believing the manager who runs this dump or at the manager who lied to Priceline about how long we stayed and whether we complained. AVOID THIS PLACE!

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, November 7, 2013
Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Vermont
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 28, 2013

Curb appeal is lacking. Room was spacious but bathroom is very outdated. Bed and linens were nice. Free wifi and breakfast included which are great for those on the go. There was a wedding reception when we checked in and unfortunately about 15 people standing outside the main check in entrance all Smoking! Did not enjoy walking through a cloud of smoke. No noise issues thankfully! I probably stay some where else next time.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, November 7, 2013
Jackie B - Thank you for staying with us and sharing your thoughts. We appreciate your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 27, 2013

Aged & last renovated by unskilled builders, this place has certainly seen better days. While paint everywhere and sloppy joining won't disturb a nights sleep, the loud plumbing is a little annoying. When rooms nearby shower it sounds like their tub is warming engines to launch into space.

With that said, the staff were nice, the rooms were clean and the beds comfy. If you've once backpacked and don't mind breakfast with disposable cutlery, this place may be your thing at the price.

Stayed October 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, November 7, 2013
Badger361 - Thank you for your feedback, it is appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, New York
Top Contributor
68 reviews 68 reviews
8 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 23, 2013

We booked this hotel through Expedia for only 65.00. It is I minutes away from the expensive Marriot in Windsor which we also stayed at and then decided to go someplace more affordable.

The first thing that struck me is that I saw employees leaving to go home who were smiling and talking. I encountered more of the same at the front desk. The hotel was very clean. They said they had remodeled and were doing more. They seemed to update the color of most of the walls which gave it a more modern look. The pool was the same size as the marriot! neither had a jacuzzi.

The room was clean and tasteful, not as modern as the more expensive hotels but nice. You enter the rooms through the hotel or a sliding door outside like a motel. Buffet breakfast was included and had plenty of choices. I recommend this hotel for those who want an affordable hotel that is not dirty or sleazy.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty C, Manager at HillsPoint Hotel & Conferences, responded to this review, November 7, 2013
Val908 - Thank you for your Five Star Review!! We truly appreciated your kind feedback. We look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HillsPoint Hotel & Conferences

Address: 383 South Center St, Windsor Locks, CT 06096 (Formerly Bradley Hotel)
Location: United States > Connecticut > Windsor Locks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 14 Hotels in Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:3 star — HillsPoint Hotel & Conferences 3*
Number of rooms: 165
Official Description (provided by the hotel):
Conveniently located 10 minutes from Bradley International Airport in Windsor Locks, CT, HillsPoint Hotel & Conferences is your ideal location when visiting the Hartford / Springfield area. We offer a complimentary shuttle service to the airport, and a complimentary hot breakfast. Local attractions include the Connecticut Air Museum, Six Flags New England, The Basketball Hall of Fame, The Mark Twain House, XL Center in Hartford and the Springfield Convention Center. ... more   less 
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