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“Great Comfortable & Clean Hotel” 5 of 5 stars
Review of Hampton Inn Hartford/Airport

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Hampton Inn Hartford/Airport
2.5 of 5 Hotel   |   2168 Poquonock Avenue, Windsor, CT 06095   |  
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Ranked #1 of 8 Hotels in Windsor
Bangor, United States
1 review
“Great Comfortable & Clean Hotel”
5 of 5 stars Reviewed July 28, 2014

I stayed here because it was the location for a group conference/training. I received a reduced group rate and was very satisfied with my accommodations. The room and hotel areas were very clean and the staff is very helpful and courteous. I would stay here again and recommend this hotel to friends and family. There are several restaurants in the area and, of course, the airport is very close by.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 30, 2014
Dear Yvonne - thanks for taking the time to let us know how clean and comfortable you found the hotel to be. I am glad your group was here with us and i hope you will stay witth us us again for your next meeting in Hartford.

Sincerely,

John Breda
General Manager
Hampton Inn Hartford Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
    124
    74
    21
    5
    4
See reviews for
59
49
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Woburn, United States
1 review
5 of 5 stars Reviewed July 26, 2014

I like this location. Everyone very nice. Price is reasonable and the place is very clean. Breakfast was free and pretty good. We stayed here and went to Six Flags. This place has everything you need. The pool looked clean and well taken care off. Rooms were very nice and clean. Free 24/7 coffee in lobby was great too

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 28, 2014
Dear Michael T - great to hear from you and that you enjoyed your stay with us while visiting Six Flags. I aprecicate you taking the time to let us know that our locaton was ideal for you and how clean you found the hotel to be .


Sincerely ,

John Breda
General Manager
Hampton Inn Hartford Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed 3 days while visiting from out of state. Able to accomodate changes in schedule without any difficulty.
Complimentary breakfast very good quality and variety.
AC was a bit tricky to get right. A bit noisy.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 28, 2014
Dear DRJMM - thanks for the great review and for letting us know your three days with us were enjoyable. I am glad to read you enjoyed our breakfast and for the heads up on the AC. I hope we see you again soon when you are in town.

Sincerely,

John Breda
General Manager
Hampton Inn Hartford Airport
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Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 23, 2014

The beds were terrible as noted in other reviews on this property recently. I was asked how my stay was upon check out and told them of the problem. Afterwards i noticed the sign on the counter that stated if my stay was not satisfactory, it would be complimentary after I had mentioned about the very poor quality of the bed and my sore back due to them. I figured I'd prusue it. The hotel did take one night off the bill (credited to my company so I have nothing to gain personnly) and sent a free night stay on a future visit, but they really didn't uphold their end of the bargain. I emailed back and forth with the Hilton Customer Service Reps that handled my case and they totally bungled the whole issue. I dealt with 6 different Reps - most of whom didn't know what the issue was and one even apologizing for the air conditioning issue??? which was not an issue at all. They look really disjointed and send patronzing and useless emails back to hold you off for 72 hours or more... until it goes to a different Rep so it becomes their problem I guess. I could go on, but I've finally given up. They win. I'll never stay at a Hampton Inn again.

Room Tip: Ask them if there is another hotel in town that has comfortable beds!
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  • Stayed June 2014, traveled on business
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 28, 2014
Dear P.R. - I am sorry to read that you found our beds to be so uncomforable and that your subsequesnt efforts to have this resolved took so long . I would have preffered of course to have had this resolved in a timely manner. I am glad to read that in the end you did recieve what you wanted and I do hope that your return visit goes well.

Sincerely,

John Breda
General Manager
Hampton Inn Hartford Airport
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Old Saybrook, Connecticut, United States
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 21, 2014

I have stayed at this hotel several times for early morning flights out of Bradley. I have also sey reservations at this hotel for visiting companies, and it is a great value for airport access. There are plenty of restaurants in the immediate area, and Hartford is a short drive is you are looking for more night life.

The hotel itself is older, but it is very clean and the staff is pleasant and helpful. There is a nice gym and a large indoor pool, along with free Wi-Fi and a free airport shuttle. I would recommend this to anyone who is travelling in the area.

Room Tip: One side of the hotel faces the turnpike and can be noise. Request a room that faces the parking lo...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 23, 2014
Mike H - we are pleased to know we have won your loyalty and that you continue to stay with us when you are in the area . Thanks for letting us know how much you enjoy the hotel and the entire staff , see you soon !

Sincerely,

John Breda
General Manager
Hampton Inn Hartford Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 17, 2014

Appropriately priced, A clean well appointed room, good breakfast, friendly staff who took all of a minute to check me in. I look forward to going back. The only negative is that it is well used and looking tired in some areas, but they were renovating while i was there, so the management are aware.

Room Tip: There is a free airport shuttle which runs often.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 18, 2014
Dear Trevor - thanks for staying with us and taking the time to let us know how clean you found the hotel to be and how attentive you found the staff to be. We are glad you are looking forward to coming back and we hope to see you again soon !

Sincerely,

John Breda
General Manager
Hampton Inn Hartford Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BUFFALO, United States
1 review
5 of 5 stars Reviewed July 15, 2014

Great Hotel, with a great breakfast!! We had originally booked a hotel closer to UMass (lacrosse tournament for our son), but the hotel was so awful we decided to find a new hotel for the second night. The Hampton Airport was a bit farther, but well worth the extra time. The beds were comfy and the bathroom was clean (towels were very soft!). We would definitely stay here again!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Hampton Inn Hartford/Airport, responded to this review, July 18, 2014
Diane D - it is a pleasure to read that you found us to be better than our competitors and well worth the distance from your venue. I appreciate you taking the time to let us know and I hope you will remember us when the tournament returns.

Sincerely,

John Breda
General Manager
Hampton Inn Hartford Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hartford/Airport

Address: 2168 Poquonock Avenue, Windsor, CT 06095
Phone Number:
Location: United States > Connecticut > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Windsor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hartford/Airport 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Relax with great amenities like our 24 hour business center, complimentary internet in every room, and a free hot breakfast. Located just 6 miles north of Hartford, our Bradley International Airport hotel is in a great location for any type of stay. Our clean and fresh Hampton beds are waiting, so book now! ... more   less 
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Also Known As:
Hampton Inn Hartford Airport Hotel Windsor
Hampton Inn Windsor
Windsor Hampton Inn

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