We booked a room here thinking we would have a romantic get away before my surgery. It was booked site unseen off the internet. We were hoping for a fireplace and bathtub in our room, but there was nothing like that in our room. The bathroom had a standup shower. It was very dusty & drafty in the room. We frequent many B&B and have always had a good experience. However, from the very beginning we did not feel Tom the Innkeeper was very friendly. We were the only party in the whole Inn. When we arrived for our reservation, we found the Inn to be locked. We had to ring the doorbell. A gentleman, who did not introduce himself, opened the door. He wisked us to the dining room area where he requested full payment. He then briskly showed us directly to our room and disappeared. He did not show us any of the sitting rooms or around the Inn at all. After seeing our room, we were not pleased with the accomodations and wanted to leave. We first asked if any of the other rooms offered the anemities we had desired, and he said no. We told him it was not the experience we were hoping for and wanted to cancel, he refused. He would not honor that request, though we had been there less than 15 mins. He did not even try to satisfy or appease us. So we tried to make the best of the night since he already ran our credit card Later before bed, I had to again search for him to request an extra pillow, blanket (it was really drafty)and wash cloth and his response was less than accomodating.You would have thought I had three heads. He would not give me an additional pillow, so we slept on the shammed ones, the blanket he pulled from a musty closet and it was thin and he stuffed a washcloth in my hand. Very very poor experience. I will not return and have shared my displeasure with as many people as I could. Breakfast was the only tasty part of the visit, but hardly worth the money. We have spent three times the amount on past B&B and have had a wonderful personable experience. It left a bad taste in our mouths for sure. He had the opportunity to make it a good experience and failed. I would not recommend staying there. There are so many more beautiful places with Innkeepers that want you to enjoy the stay.
- Official Description (provided by the hotel):
- Greek Revival bed-and-breakfast built in 1830 located just outside the city of Hartford, CT. ... more less