That's right, after driving 4200 miles, and staying at all sorts of "random" hotels off I-95, most in the $70 range, the Westport Inn was the worst place we stayed at.
What a disappointment. We are actually natives of Westport and have since moved away, but back in the area for vacation. We wanted to patronize our "hometown inn," rather than staying close by in the neighboring towns. Our room (king bed, in the back) was ok. Sort of dated and the walls weren't quite clean, stained a bit, and the carpet also stained. But that was relatively acceptable - the bathroom was not. The bathroom was literally falling apart: wallpaper buckling from the walls, walls very stained and dirty, shower and tub were very old and some areas "painted" white over the fixed and stained areas, the nail holes in the trim were not puttied, tub was sort of "skeevy"; basically, it looked like my great grandmother's bathroom at her never-updated old house in Brooklyn. What a shock. Never have I ever stayed anywhere in my life with such conditions.
The A/C did not work well, for it was humid and warm, much warmer than it was outside. To have a small fridge brought to the room it as $25. And the best, there was hardly any cell service in the room. If you wanted to make a call, you had to stand out in the parking lot.
The real kicker came our first full day there. We returned from a day out, at about 6pm, to find the room not cleaned, bed unmade, with no towels or anything left for us. We called the front desk the girl was confused and asked what about it wasn't clean. We had to explain that the room was UNTOUCHED and now we had a messy room, overflowing garbage cans, and no clean towels. We also said we were coming back to shower for dinner and now with no towels. She asked if our Do Not Disturb sign was up. No. Of course not, we answered. She asked if we wanted to move rooms - to one with two queen beds. We said no - who wants to move a room for one more night? And with a smaller bed? She still tried to get us to move and then finally asked if we wanted to see if she could find someone to clean. We said, no, we couldn't wait around all night waiting for someone to clean and, besides, who wants to have their evening disturbed by some late night cleaning crew? At that point we told her just to send towels.
Nearly 40 minutes later, someone knocked on the door. "I was at the wrong room," the gentleman exclaimed. "What do you all need?" After hearing our answer, he left and came back a half hour later with some towels. Over an hour for the whole process, and of course we wound up being late for dinner.
Our whole stay there (2 nights) we kept saying, I can't believe this place. And especially can't believe it was Westport. I am not exaggerating when I say that we stayed in over 12 hotels, right off the interstate - La Quinta, Quality Inn, etc. All about $65-70. And all blew this place away.
The morning of check out, when the AC still wouldn't get below 76 degrees, we told the girl our experience, and she asked us if we wanted a free breakfast that morning. We politely declined.
No thanks, Westport Inn. What a disgrace. And, IRONY, it was the priciest hotel by far on our trip. Double the others. Wouldn't recommend.
- Official Description (provided by the hotel):
- Renovations and renewal have moved along, creating one of Fairfield County's most select hotels and conference centers. Located along the main corporate route for the area's corporate headquarters. Modern guest rooms, the all seasons indoor pool, delightful corners for gathering with friends. Here is the perfect selection for that important business event, personal gathering or wedding day. Complimentary WiFi and local shuttle service make this hotel perfect for business travel or a weekend away. ... more less
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- Also Known As:
- The Westport Hotel Westport
- The Hotel Westport