Stayed here just for one night while visiting family in the area. This place is obviously making its living as a convention/ event location. I wouldn't recommend this for vacationers at all. The staff(I happened to be dealing with Alexis) did not appear very competent in regards to handling clients in a professional manner. I got the impression that although there was a vacancy, she was trying to discourage me from taking the room. I have been in the service industry and am surprised that the staff aren't more trained to work in an allegedly high level establishment. I stayed in a standard room on a back wing of the hotel which was quite a walk from the front desk with luggage. Never an offer from staff to help so I grabbed the trolley and took my own bags. The room was clean and of the caliber of a Holliday inn express if you are familiar. Decent room with no frills. Thankfully in winter the price here was only 129/night. Would refuse to pay more and I'm sure these must be more in the summer.the room faced the parking lot. So a good place to stop off the highway for the night In the dead of winter, but stay away in summer unless a convention atmosphere is your ideaa of a summer vacation.

We had our wedding ceremony and reception at Water's Edge in September 2012, and we just wanted to recap and update what's gone on. To summarize, we were really upset with how it was handled. From the lack of contingency planning that caused a delay in a previous wedding to disrupt our wedding, to our wedding coordinator being overwhelmed by the logistics and failing to execute agreed upon plans, to the impact to our family whom were forced to work our reception in the coordinator's absence, to friends who left our reception without ever being seated, to losing our wedding cake top. We were embarrassed for our guests that were inconvenienced and we were generally disheartened that so much went wrong.

We were eventually reimbursed for some lost meals during the reception, and after several attempts we finally did contact and meet with The General Manager, Chris Barstein in November, to try to come up with a mutually agreed upon resolution. We didn't work out all the details but (I thought) we had a framework and an agreement to move forward. It was the 1st time we walked away from Water's Edge feeling good about anything related to our wedding and I was genuinely happy.

Since that time, in an effort to nail down the details, my wife and I have e-mailed and/or called Mr. Barstein on 11/24/12, 11/25/12, 11/28/12, 12/05/12, 12/08/12, 12/13/12 (twice), 12/20/12, and 12/28/12, 1/11/13 all without reply. Is that not enough? Should we not have expected a reply in all that time? I also called the front desk and asked if they would leave a note for Mr. Barstein in the event that there was something wrong with voicemail. No response. Not one. Not in 2 months. We can't even get any information about a replacement for the cake top that they lost. We can't even get that. I am almost at a loss for words; disappointment just doesn't seem strong enough a word.

It is like a nightmare that just will not end. Each time we dare hope that things will get better and that we'll look back on this and laugh, they get worse, we lose hope, and look back on everything and sigh. And who wants that? Who wants to have negative feelings associated with the place they got married? Not us. I would trade anything that Water's Edge could give me, for a perfect wedding day in September for my wife. I wouldn't even have to think about it, I'd trade it in a heartbeat. Every bride deserves to be a princess for a day, and so did my wife. That is what would have made her happy. And because that's what I value most, that's what I'm trying to protect; her happiness. Water's Edge, on the other hand, seems to have done everything possible to take that from her... repeatedly. As a husband I'm not just disenchanted anymore, now I'm angry.

If Water's Edge had no real intention of seeking a resolution about our issues, we could have skipped the whole Kabuki Theater and not met up with the General Manager at all. We have just as much resolution now as we did before we met him; none. Not one wheel was set into motion; not even on something as simple as getting us our cake top. How they handled our Wedding Day was bad, but how they have handled things since is inexcusable.

We had booked a room as part of their "Night to remember" winter package for our 30th wedding anniversary. On check in we had received an upgrade (unsolicited) to a beautiful waterfront room with jacuzzi and large bay window overlooking the Sound. Our waitress at the restaurant was very knowledgeable of the menu and our bartender was sociable and efficient. The grounds were beautifully decorated for the holidays and the mild weather made for a perfect after dinner stroll. Thanks for a memorable anniversary. We may have to make this an annual event!

I recently had the opportunity to stay at Water's Edge while preparing to attend a friend's wedding nearby. This place was perfect for my time in Connecticut and I could not have been more impressed by the friendliness and professionalism of the staff.

The setting is stunning and serene. My room looked out over the sound and I felt like I was in the South of France with the beautiful sunset and sound of the water lapping up to the shore.

I would recommend this wonderful establishment to anyone that wants to get away from the city, or to simply be spoiled by the top notch service and amenities offered to guests.

I will definitely return to Water's Edge on my own and look forward to being treated like a king again!