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All 1 Westbrook hotels

Water's Edge Resort & Spa: Traveler Reviews

1525 Boston Post Rd., Westbrook, CT 06498
Hotel amenities
Water's Edge Resort & Spa
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Ranked #1 of 1 hotels in Westbrook
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263 reviews from our community

Traveler rating
    67
    68
    35
    53
    40
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Families
78
 
Couples
99
 
Solo
2
 
Business
17
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York
Top Contributor
52 reviews 52 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
90 helpful votes 90 helpful votes
“Fine Experience Seaside in CT”
3 of 5 stars Reviewed August 3, 2012

I spent an average 2 night stay at Water's Edge in July 2012.

The resort is located directly by the ocean, which is nice. My room had an ocean view, but with a fair amount of buildings in the foreground before you could see the ocean. The rooms are comfortable, but decorated in a very traditional "hotel" style like most Hiltons or Marriott chains. The air conditioning was good. The wireless internet was not strong in my room, and my computer kept losing the signal.

There was no real soap dish in the bathroom, so I repurposed the container that all the toiletries came in. Also there was a fair amount of noise that leaked into the room from the outer hall whenever people walked by.

The food served at the resort was fine. Nothing spectacular, but not terrible either.

The beach is small in size, but well kept and the water was good for easy ocean swimming. It was strangely complicated to get from the resort/hotel area to the beach, and required climbing quite a lot of stairs/walking through the main lobby/restaurant.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, Connecticut
Top Contributor
74 reviews 74 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
“Very nice and relaxing”
5 of 5 stars Reviewed August 1, 2012 via mobile

This is a lovely setting on the Long Island Sound. All of the restaurants have gorgeous views. The spa services were a treat in a relaxing setting. We had a balcony room with water views in the main hotel. Our only "complaint " is that a new condominium building was constructed that obscures much of the expanse of water that most likely previously existed here. The beach was small and crowded, but that is generally the nature of anywhere on the CT coastline. We enjoyed outlet shopping in both Westbrook and in nearby Clinton. The food was best in the main dining room. It was really perfect for a quick two-night getaway as a couple. Families with children have lots to do here, so longer stays are probably great for them. We will likely pay the resort another visit in the future.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk, Connecticut
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Relaxing Experience”
4 of 5 stars Reviewed July 30, 2012

My first stay here was December 2011 when a girlfriend and I stayed overnight with a package deal to celebrate our 60th birthdays. Our room was adequate and we had a water view. We both had a spa treatment that was very pleasant. Our dinner was very good and the breakfast was outstanding. The package deal was a good value and it was a pleasant experience.

My husband and I went back today to have lunch at the Sunset Grille and it was very good. The lobster roll for $17.00 was the best I ever had, and the amount of lobster was quite surprising. The view overlooking the water was so relaxing and tranquil. The service we had was very good.

Would definitely do it again.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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virginia
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Disappointing”
3 of 5 stars Reviewed July 30, 2012 via mobile

From the snotty front desk staff, to the micro strip "beach" to the mediocre dinner buffet - what a disappointment. Lots of faux luxury but not much true elegance. Only food option in the morning was another overpriced buffet. Pretty setting on the sound and room was comfortable (but hardly worth the price), but I won't return.

Stayed July 2012, traveled with friends
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Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Made it right”
4 of 5 stars Reviewed July 30, 2012

I had a horrible experience at this resort back in December. It took me some time to contact the manager and he said he would compliment me and my sister another night. We stayed there last week and it was FABULOUS! The beach and pool are relaxing and easily accessible from anywhere on the grounds. The staff was friendly and very helpful. Thank you for making a bad experience into a great experience.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Water's Edge Resort & Spa

Also Known As:
Water`s Edge Hotel Westbrook
Water`s Edge Hotel
Water`s Edge Resort And Spa
Waters Edge Hotel
Address: 1525 Boston Post Rd., Westbrook, CT 06498
Region: United States > Connecticut > Westbrook
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Westbrook
Price Range: $$$
Official Description (provided by the hotel):
Waters Edge Resort and Spa offers elegant accommodations, superb dining and a waterfront location, making us the premier choice in Westbrook CT hotels. Ideally situated for business and leisure travelers, families, groups and couples, Waters Edge Resort offers guests a historic experience in a breathtaking setting for the most unforgettable stays. Enjoy onsite dining when you stay with us, rejuvenating spa services, expansive event space and so much more on the Connecticut shoreline. ... more   less 
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