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“Best Views on Connecticut Shoreline and Fabulous Food” 5 of 5 stars
Review of Boom Restaurant

Boom Restaurant
63 Pilots Point Drive, Marina Dining, Westbrook, CT 06498-1819
(860) 399-2322
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Ranked #26 of 32 Restaurants in Westbrook
Dining options: Reservations
Restaurant details
Dining options: Reservations
Essex, Connecticut
Senior Contributor
33 reviews 33 reviews
29 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
“Best Views on Connecticut Shoreline and Fabulous Food”
5 of 5 stars Reviewed October 1, 2010

Boom Restaurant is at a marina in Westbrook and a pretty place. You get amazing views with the outside tables and always fun to watch the yachts. food consistently good. Never had a bad meal. Friendly waitors and waitresses as well.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Visitor rating
    13
    11
    5
    5
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Madison, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Food and Ambiance was Great”
4 of 5 stars Reviewed September 1, 2010

I loved eating on the deck overlooking the Boats and water. The ambiance was great. The food was delicious!

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Saybrook, Connecticut
Contributor
19 reviews 19 reviews
7 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“The worst food I've ever had in a CT restaurant.”
1 of 5 stars Reviewed August 14, 2010

Westbrook Boom - Even though we were the only ones at the hostess station, and even though the hostess and other employees came up to the station several times, not once were we greeted. Not even a "Someone will be right with you". It appeared as if no one was in charge. We were eventually seated, and the hostess did apologize for the wait. We got a waiter right away and placed our entire order at once since they seemed busy. We did not get offered bread while we waited. When our order came the steaks were almost raw and were smothered with a bland starchy sauce. We returned them to the kitchen for more cooking. I ate a small piece and searched through the sauce to find 3 small pieces of Gorgonzola, the only thing that made the sauce bearable. No one apologized for the steak, no one asked how our food was. The onion rings smelled of fish. The vegetables (carrots and benas) were the only edible thing on the plate. When we received our bill, it was the wrong one. We decided to take the steak home so we could wash it off and throw it on the grill the next day. Since the quality of the meat didn't seem to be very high, our hopes are not high. Bad service, bad food. We will not return.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison,CT
Senior Contributor
37 reviews 37 reviews
34 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
“Not Impressive”
2 of 5 stars Reviewed June 20, 2010

We arrived for dinner on a Sunday night and we were seated in the middle of the room not in one of the vacate window seats where we at least had a view of the boats. The service was not very good, the waiter forgot our appetizer. The hamburger my wife got was not as good as MacDonalds and my hanger steak had a cloying artificial sauce. This will be our one and only trip to Boom

    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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madison, ct
1 review
1 helpful vote 1 helpful vote
“the worst experience ive ever had at a restaurant”
1 of 5 stars Reviewed August 22, 2009

The owner of the restaurant was completely rude to us. We were a group of 6 people with a reservation for outside seating. When we got there, she had made a mistake and wanted to seat us inside.(by the way, no air conditioning). Instead of admitting she made a mistake when we nicely told her we were disappointed to not get to sit outside, she told us it was a private establishment and had the right to seat us where she wanted! We were shocked with her attitude, and asked her to appologize, but she instead asked us to leave! We told her that was not necessary to ask us to leave becuase we were not going to eat in such an establishment. We then left. We called the Copper Beach Inn, and told the owner our situation, and he told us to come over right away and he would seat us. He waited on us himself(on a Saturday night!) and we proceeded to have the best meal ever! When our group goes out, we order the best bottles of wine, apps, desserts, etc, and all I have to say is the rude lady at Boom lost out on a huge bill and tip. I would never go there! Go to the Copper Beach Inn instead. Owners such as her who treat people so badly should not even be in business. I'm sure its just a matter of time before this place closes.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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