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“Honeymoon - revisted” 5 of 5 stars
Review of The Mayflower Grace

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The Mayflower Grace
118 Woodbury Rd, Washington, CT 06793 (Formerly Mayflower Inn)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Washington
Cedar Hill, Texas
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“Honeymoon - revisted”
5 of 5 stars Reviewed October 1, 2007

We were revisiting the hotel on our anniversary. We had stayed here years ago for a portion of our honeymoon. It is everything we remembered and more. The rooms are still so warm and inviting and with the perfect appointments. We did not use the spa but had a tour and hope to participate in the spa program in the future.

The restaurant saw to special requests without any trouble at all. My husband still to this day remembers the smoked salmon. It was not listed on the menu but when requested, the waiter said yes, not a probelm. My husband was delighted and said it is still delicious.

We have been back many times to eat with various friends and family when in town over the years. It has always been wonderful

Some of the staff we met before are still there - so happy to see - and they are still just as gracious.

  • Liked — The grounds
  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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145 reviews from our community

Traveler rating
    87
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    25
    6
    4
See reviews for
13
92
8
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
new york, ny
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 12, 2007

This property is absolutely gorgeous. The grounds, the rooms, the bathrooms, the main house, etc., etc. -- all are beautiful. The rooms are beautifully maintained and spotlessly clean. The food in the restaurant is excellent. Of course, this is a very expensive place, so everything should be excellent, but we all know that often this doesn't happen. Again, everything is totally lovely.

The problem with this property is that it lacks hospitality. There doesn't seem to be anyone in charge of the hotel or the restaurant, just a large number of pleasant, perky young staff who, unfortunately, don't know how to make guests feel pampered at such an expensive place. For example, guests arriving for breakfast are shouted at by a young hostess "I'll be right with you" and then she continues to do several little chores in the dining room while the line of waiting guests increases. What could be more important than seating the guests? Before dinner, at the bar, guests wait for the bartender's attention while he and the young staff have a nice time chatting with one another. Where is the person in charge? It just doesn't appear that anyone cares very much. Again, the place is picture perfect -- it just lacks heart. They should check out how things are done at the Inn at Little Washington.

  • Liked — beautiful and clean
  • Disliked — lack of hospitality
  • Stayed August 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2007

My husband and I just returned from a 2-night stay at the Mayflower to celebrate our anniversary. I booked the trip on a whim, after reading a brief blurb about it in a travel magazine. Not knowing what to expect, we were pleasantly surprised with our stay. The facilities are all outstandingly maintained - rooms are fresh and very comfortable, gardens and grounds are top notch. Staff was all extremely friendly and warm, definitely not stuffy like other high-end properties can be. Great little touches like fresh apples in the room and main building, a selection of games and books, and umbrellas available everywhere. Food was generally good, although the selection was somewhat limited. I was starting to get a little bored of the choices (which did not change) by day 3. Cocktails were very pricey (think $15), but we were pleased at the selection of reasonably priced wines. It seemed that the inn was full while we were there, but nothing ever felt too crowded or cramped.

Although we appreciated having the toiletries in the bathrooms presented in large "environmentally sensitive" bottles that get refilled, we were surprised to find multiple bottles of water available in the room. The water was free, which was nice, but if they're trying to be environmentally sensitive, isn't moving away from bottled water the current trend?

Overall, we had a great trip. Will definitely return in the future over a weekend in order to try the spa.

  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 28, 2007

The hotel seemingly has all the amenities you would expect of a place where rooms are upwards of $700 a night: elegant robes, turn down service, etc. But if you're not a "spa guest" it's hard not to feel like a second class citizen. If you book a massage as an "inn guest" , it's done in a subterranean basement, not in the gigantic, airy, state of the art spa building next door. In fact, hotel guests aren't even allowed into the spa building to look around, making us wonder if it was some kind of Stepford Wife refitting facility. There was no food service at the pool, although they report brightly at check in that there is. Food service is spotty, despite the fact that the restaurant is often nearly empty. It's very weird and feels generallly ungracious.

Stayed June 2007
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2007

As a frequent visitor to New York decided to take a break from the city for some peace and tranquility in the New England countryside. I had heard about the Mayflower from friends that had recommended so decided to see it for myself. On arrival was met in the carpark by a competent porter who showed me to reception. Was then shown to my room by Wade who was exceptionally helpful and my luggage arrived immediately after.
Food in the restaurant was very good with a well balanced wine list to match. Breakfast was great, highly recommend the waffles.
My only regret is that we stayed only 1 night. This hotel is one of the best country house hotels that I have stayed in along with Chewton Glen in the UK.
Will definately return.

  • Liked — Beds
  • Disliked — nothing
  • Tips/Secrets — Ask for a room overlooking Shakespeare Garden
  • Stayed September 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 25, 2006

My huband and I are frequent travelers and usually stay at upscale (luxury) hotels and resorts. We stayed at the Mayflower Inn for two nights in the middle of the week in September. We decided to stay at the Inn because we wanted to visit a quiet, romantic Inn on the East Coast. We loved every minute of our stay. The Mayflower Inn was absolutely beautiful and it far exceeded our expectations. The staff were very well trained and extremely attentive. Even though the Mayflower Inn is small, the service was as good (if not better) than any larger luxury hotel we have been to in recent years. All of the staff members we met seemed genuinely happy to be there, and they were always happy to help with anything we needed. The food at the Inn was very fresh and generally fantastic. We were pleasantly surprised about the wide variety of food given the size of the hotel. In fact, the chef was happy to make us anything we wanted even if it was not on the menu. The decor of our room (room 33) was clean and beautiful with one of the most comfortable beds I have ever slept in. The bathroom was beautiful as well, with marble floors and dark wood panels. The grounds of the Inn are well-kept and beautiful (especially the Shakespeare Garden). There is a nature preserve next to the Inn for people who enjoy hiking or walking. The Mayflower Inn is a wonderful place to go for a few days if you need some peace and quiet. There is not much to do, so for people who are looking for a hotel with lots of activities, this is not the place for you. Note: we stayed at the Mayflower Inn during the middle of the week -- it may be slightly more hectic during the weekends.

  • Stayed September 2006, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed August 30, 2006

My wife and I recently had the pleasure of an elegant weekend at the Mayflower Inn. We stayed in the Allerton Building- a newly constructed guest house located near the new spa. The room was outstanding with wonderful period furniture, including a very comfortable four poster bed. Facilities and related services were excellent. The property is run like a top tier resort, with the warmth and comfort of the small country in to which it traces its' roots. We had the luck of being on property during the first weekend that the new spa facility was open to weekend guests (for a fee that is not refunded despite multiple bookings- we found this to be inappropriate and uncharacteristically crass). The facility is beautiful- as well executed as you can read in published reviews. While the staff was clearly still getting their bearings, they managed to provide welcome and customized service and will surely work though the kinks to become a world class facility. Overall, we found this to be the finest of many properties we have visited within 1.5 hours of NYC and would highly recommend the property to anyone seeking a relaxing, away from it all weekend escape.

  • Stayed July 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mayflower Grace

Address: 118 Woodbury Rd, Washington, CT 06793 (Formerly Mayflower Inn)
Location: United States > Connecticut > Washington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Washington
Price Range (Based on Average Rates): $$$
Number of rooms: 30
Official Description (provided by the hotel):
The Mayflower Grace, located less than 2 hours from New York City, evokes the elegance of an English countryside hotel. Set on 28 acres of rolling hills, streams and gardens, each of the 30 guest rooms are individually decorated to offer a unique experience. The restaurant offers a memorable fine dining experience from either the tap or dining room menus, and the inn's expansive wine list features many fine selections from the Mayflower wine cellar. ... more   less 
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Also Known As:
Mayflower Hotel Washington

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