My husband and I were at Mohegan Sun casino on a recent Sunday. We decided to purchase our sandwich from The Original Soupman which is one of the food court establishments.
The cashier finished waiting on the customer before me and then proceeded to slowly fill that order. He was the only cashier. He was handling the money and then ladling the soup for the patron before me. There were 2 others handling the food prep.
We ordered one chicken salad sandwich with lettuce & tomato on a grinder roll. Our bill for the 1 sandwich came to $8.24. I gave the cashier a $10.00 bill. My receipt indicated my change should be $1.76. But the clerk gave me $1.75. I noticed it as I stepped away to away our food order. It was not the penny as much as curiosity that prompted me to say something. When I told the cashier I was shorted the penny he told me they do not give out pennies and they must round the change down! He claimed he would be fired if he gave me the penny that should have accompanied my change. I did not press the issue. But I realized that if he shorted each customer a 1 to 4 pennies on most of the transactions, that would be a “pretty penny”, if you’ll excuse the pun. I also want to know how they can legally justify this practice!
Anyway, our sandwich/grinder was sufficient as a light lunch for 2. But, the taste was bland. I don't know if it needed salt, better mayonnaise or additional seasonings, but it barely tasted like anything similar to chicken salad.
Would we eat here again? Probably not. But, if you choose to eat here, I would charge the meal rather than pay cash. Then you don't have to count your change!
Note: It is our understanding that all the food court restaurants are all independent of the casino.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.