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“Great Place to stay near Mohegan Sun” 5 of 5 stars
Review of Hyatt Place Mohegan Sun

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Hyatt Place Mohegan Sun
3.0 of 5 Hotel   |   2049 Norwich New London Turnpike, Uncasville, CT 06382   |  
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Ranked #1 of 4 Hotels in Uncasville
GreenLeadersBronze level
New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Place to stay near Mohegan Sun”
5 of 5 stars Reviewed May 28, 2013

I saw this hotel on the way to Mohegan Sun and decided to stay here. Price was very good and property is very clean and modern. Overall I was very pleased with the stay.

Breakfast was light but scrumptious.

Distance to Mohegan Sun was very convenient.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, June 4, 2013
Thank you!
We truly appreciate your time and review of our property, the Hyatt Place Mohegan Sun. It is great that you "found" us on the way to Mohegan Sun Casino and decided to give us a try. Please spread the word about our services to your friends and family. We are working very hard to grow our business and provide to our guests an experience beyond what is expected. If we can ever be of future assistance to you or your guests please do not hesitate to contact us directly. We are more than happy to be of service to you!
Best Wishes,
The Hyatt Place
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Vienna, Austria
Top Contributor
96 reviews 96 reviews
30 hotel reviews
Reviews in 52 cities Reviews in 52 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 28, 2013

We were warmly and enthusiastically greeted upon arrival by hotel associate Jacob, who treated us with courtesy and friendliness during our entire stay. He checked us in and was our hotel bartender, and he is a real star. Hanging out around the lobby one notices the non-stop traffic and questions at the front desk, and all employees were polite and helpful and ever so patient with all the visitors.
Our king-sized bedroom was comfortable (slept like a log), spacious, and well laid-out, the bathroom clean, and the lobby was tidy and modern. There is a shuttle to Mohegan Sun casino every half hour, and it is only a short trip down the road. A big plus was that at breakfast the kitchen served using real dishes and cutlery (less waste and disposable kitchenware). There is a cocktail bar and a 24/7 cafe in the hotel lobby. I recommend this hotel for visitors in the area who want a break from the hectic casino atmosphere but would like to visit it. The weeknight rates are very reasonable!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, June 4, 2013
Hello!
Thank you for your glowing review of our hotel and amenity but most of all your kind words about our associate Jake! Jake has a tremendous personality, is always upbeat and more than prepared to assist our guests from start to finish. I will be sure to share your review with him later today. It is our goal to become every traveler’s first choice when visiting the area and our team of associates makes the difference each day with our guests. I am very happy to say that Jake is one of many outstanding team members. Please know that we truly value every guest’s time and commitment to our hotels success. Your positive review goes along way with us and hopefully those who are thinking of an upcoming trip to Mohegan Sun! We hope to see you and your guests again soon!

Best Wishes,
The Hyatt Place
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Nashua, New Hampshire
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

Stayed at the Hyatt Place for a few days including a concert at the Mohegan Sun Friday evening.

The bed is the most comfortable I have ever felt. Instantly fall asleep within minutes. Price to stay was great compared to the prices at M.S. I had a high floor and heard nothing from the rooms except the sound of a door closing. The shuttle is great as saves you time from parking at the casino. Non-shuttle time, taxi service is available at a flat rate and very reasonable. The HD TV is large and can rotated and seen from the desk and sofa and bed.

On the last night of my stay, I ordered a sandwich that ended up being 25 minutes vs. 10 minutes. The manager asked about my wait and offered a free drink. That was the only blemish of a great stay.

Will come back when I visit this area again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, June 4, 2013
Thank you!
We truly appreciate your positive review of our hotel and services here at the Hyatt Place Mohegan Sun! It was a pleasure to have had the opportunity to host you and your guests during your recent trip to Southeastern CT. Please feel free to contact us when you are ready to return to the area, we want to be sure that you are staying with us here at the Hyatt Place and that we are taking care of you, your friends and your family’s overnight accommodations! We hope to see you again soon, thank you and have a great summer season!
Best Wishes,
The Hyatt Place
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Poughkeepsie, New York
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 10, 2013

I stayed at this hotel with my husband for one night, as we went to a concert at Mohegan Sun and didn't want to spend a gazillion dollars on a room at the casino.

I have to start out by saying that the bed had to have been the most comfortable bed I've ever slept in. Goldie Locks would have considered it "just right!!"

The room was large enough for us to move around nicely and we were able to store a few beverages in the fridge. There was no safe in the room unfortunately, as we wanted to lock a few things away while we went to the concert.

The front staff were all kind, welcoming and professional and the free continental breakfast hit the spot - a good amount of food before heading back home.

I recommend Hyatt at Mohegan to anyone, especially those who need a room for the night when going to the Casino. There's a free shuttle to the casino, or, it's just a quick, convenient ride by your own car.

The hotel was clean and had new fixtures, amenities.

Enjoy!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Hello!
Thank you for your review of our hotel, The Hyatt Place Mohegan Sun. We truly appreciate your kind words about our services and amenities as well as our Gallery Host staff! It was a pleasure to have had the opportunity to host you and your guests and we are already looking forward to your next visit to our hotel. Please never hesitate to contact us directly if we can be of assistance. Again, thank you very much for your time and consideration.
Best Wishes,
The Hyatt Place
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coeur d'Alene, Idaho
Top Contributor
153 reviews 153 reviews
95 hotel reviews
Reviews in 76 cities Reviews in 76 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 8, 2013

The rooms are spacious with a divided living room and bedroom area. The living room has a couch, desk, fridge, and wet bar. The TV is mounted to the wall and is shared between the two rooms, which doesn't work out well if you are working at the desk and want to watch TV, since the TV cannot turn enough to face the desk. The bathroom sink is located out in the open in the bedroom area. The shower is nice with good water pressure, but it is very poorly lit. The bed is very comfortable. The air conditioner blows continuous cold air, but the room never seems to cool down much. The high speed internet has horrible speeds. At times I was better off using my phone for an internet connection. There isn't much around this hotel, but it also isn't too far from the Mohegan Sun casino.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Hello!
Thank you for your review of our hotel and services, we appreciate your feedback and use it better our performance for our future guests stays with us. We would like to extend an open invitation and welcome you and your family back to our hotel during your next trip to southeastern CT as we look forward to another opportunity to host you and all of our guests. If we can ever be of assistance please do not hesitate to call!
Best Wishes,
The Hyatt Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Massachusetts
Top Contributor
67 reviews 67 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a great hotel, very clean, beautiful rooms with a great lay out and a shuttle service to mohegan. The only issue is the breakfast during the rush when everyone checking out is lacking. If you can get something, its very good food. We have stayed here many times and won't stop any time soon

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Hello!
Thank you for your review of our hotel and services, it is greatly appreciated. We are working hard to provide outstanding service to each of our guests and your review helps us to better understand and address the needs of our guests. If we can ever be of future assistance to you or your guests please do not hesitate to contact us directly, we are more than happy to be of service to you!
Best Wishes,
The Hyatt Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynn, Massachusetts
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 3, 2013

Hotel is as stated. Very convient to the Casino. Staff is great. Rooms are large, comfortable & Clean and breakfast was great. Price was very reasonable for all you got.Only minus was sound of the highway nearby

Room Tip: Ask for back side of hotel away from highway
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Thank you!
We truly appreciate your review of our hotel and services. Please know that our guest’s feedback and the review of our property goes a long way in helping us to better service our customers. If we can ever be of future assistance please do not hesitate to contact us directly, we are more than happy to be of assistance to you.
Best Wishes,
The Hyatt Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Uncasville
#2 Romantic Hotel in Uncasville
#4 Family Hotel in Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville

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