Where to begin? The good things first,The king bed.It was very comfy!Also ,the bathroom was clean and lobby was inviting.Here we go to some of the many gross,unacceptable things.First check in, the girl was yawning,and could not be more uninterested in doing her job.Next ,in room I found a prior guests clothes crumpled up in the pull out couch,and hair ties on floor.Broken springs behind couch,and crumbs under desk.I'm sorry I though vacuuming was standard.I had to call front desk four times to get it taken care of.I was bothering them.
I am so not picky,but I was expecting a little service and felt it lacked,BIG TIME.Last came room service ,which was promised in 45 minutes( ok,I'm patient,even though that seems a little long)I just knew it would be longer...yup, hour and half. I could just go on and on,so not worth it.
I have stayed at the Stamford Marriott several times and love it,and have never had any issues there. I am so glad others in elevator felt the same of this place. Employees all need some serious customer service training!
- Official Description (provided by the hotel):
- Located outside of New York City -- with access to Amtrak, Metro-North and I-95 — the recently renovated Hilton Stamford Hotel & Executive Meeting Center offers the ideal combination of convenience, comfort and courteous service. Following a multimillion-dollar renovation, our hotel boasts newly refurbished guest rooms, spacious suites, and state of the art event and meeting space. Unwind after a long work day at our restaurant and lounge, serving American cuisine and cocktails throughout the day. Or relax in our sparkling swimming pool or heated whirlpool. Surrounded by dynamic businesses and local attractions, our upscale accommodations will enhance your upcoming visit or corporate gathering. A popular choice among Stamford hotels, the Hilton is a landmark destination with easy access to both Boston and New York City. ... more less
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- Also Known As:
- Hilton Stamford Hotel And Executive Meeting Center
- Hilton Stamford Hotel & Executive Meeting Stamford
- Hilton Hotel Stamford
- Stamford Hilton