The last time I stayed in this hotel was in 2007 and a lot has changed since then. First off the hotel seems much more luxurious than it was then. As well it also seems to have better dining facilities and better amenities.
I remember last time that the rooms were quite large and they still are. I got a room with one king bed. I was there as part of a convention and was not dissappointed with this room yet again.
The location of the hotel was great. It was just a few minutes to both the mall and the train station. The mall has also gotten significantly better from when I was there last as well.
There were a few things that i personally thought could be better, but these are fairly minor.
-It seems that more and more hotels group the sports channels together on tv. Once I get through them the channel slection was pretty good. I did miss not having HBO though. Also the colour on some of the channels was a little off.
-The bathroom was a decent size but had a shower only and the glass only covered half of it. if you stood under the water stream it sprayed in all directions but when you moved to the part with no door then you got cold really fast. I have no problem with shower only, I just think that it should be completely enclosed.
-The lighting in the hallway remains on at all times, as it should. However, there is light coloured tile on the floor as you first walk in and that just takes the light and makes it spread. It was the same for the light under the door that connects to the next room. In order to get the room 100% dark, i had to put towels on the floor to block the light.
The rooms were quiet, I couldnt hear either neighbour, the elevators were plenty and fast enough, the food was okay, though I dont know if the buffet is worth the price that they ask for it.
All in all I would say that I do like it here and will stay again. I would also like to make use of the pool next time.
Rooms near lower floors that look onto the street are a little noisier.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review! We have changed a lot since 2007, with a $26 million renovation to our rooms, lobby, meeting areas, and those elevators you mention! And we continue to fine tune the details- which your review certainly helps us with! We have brought your issues to the attention of our Engineering and Housekeeping departments for suggestions on how we may improve the items you noted on your room and bath. We are also working on the quality and service provided in the restaurant, and have brought those comments to our Food and Beverage department. We are very pleased that you will stay again, and hope that you will enjoy more improvements when you return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.