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“Large Business Conference - excellent staff and facilities” 4 of 5 stars
Review of Sheraton Stamford Hotel

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Sheraton Stamford Hotel
3.5 of 5 Hotel   |   700 E. Main Street, Stamford, CT 06901   |  
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Ranked #4 of 14 Hotels in Stamford
Olympia, Washington
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Large Business Conference - excellent staff and facilities”
4 of 5 stars Reviewed March 14, 2013

This medium size hotel had an absolutely wonderful staff, the service from all aspects was above and beyond expectations every day of a long conference.

The food was very good. the bar was under staffed for our evening completion times when everyone flooded the bar for a beverage.

The rooms were average if you are used to luxury hotels, but completely comfortable and well appointed. Complementary water was very much appreciated.

Would definitely recommend for business or pleasure.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 21, 2013
Thank you for your kind review! It certainly seems that we were able to meet, and exceed your expectations on your visit. We are so pleased that the conference went well. We look forward to having you stay with us again, and thank you for your lovely recommendation!
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198 reviews from our community

Traveler rating
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    95
    27
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Amsterdam
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 11, 2013

The highlight at the Sheraton Stamford is for sure their staff. That IS a star team.

The facilities are overall good, with a decent small pool and a nice fitness room. The rooms are just terrible I must say:

- The temperature system is OLD and noisy. It woke me up several times during three nights on a row.
- The lights are just not proper. Typical case where you have side lamps but no real ceiling lamp, hence light is very shallow and it is simply impossible to work or to do serious reading (unless you are in bed, right next to the lamp).
- The rooms are so outdated that it looks like if you are back in the 1980s.

That being said, the team makes up for all of that. If it was not for the team I would have given 1 star.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 13, 2013
Thank you for your review, and highlighting our wonderful team! We all enjoy working to exceed our guests expectations on each visit. We sincerely apologize that the lighting was inadequate, and for the noise from the heating unit in your room. Our engineering team will happily take care of any deficiencies in the guestrooms. Please do not hesitate to contact us so we may rectify these issues right away! We do appreciate the review and your feedback and hope you will try us again on any future visits to Stamford.
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Mentor, Ohio
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2013

This was our first visit to this area and this hotel and we very happy. The hotel staff was very knowledgable about the area and also was very helpful explaining the train system to get into NYC. The bed and pillows were very comfortable and the room was clean. They also have a shuttle available for no cost so getting to the train station was easy. Parking was also included with in/out privileges. We did not use any of the facilities as we were visiting family the entire time. Warning: There is a fire station across the street so ask for a room that does not face that direction.

Room Tip: Ask for a room on the side of the hotel that does not face the fire station.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 13, 2013
Thank you so much for your kind review! We are so very glad that your stay was enjoyable, and comfortable. We hope on your next visit you are able to make use of some of our other fine facilities; 700 Main Restaurant, Link Café, the Core Performance fitness center and indoor pool. Our staff is always willing to assist with information about the hotel or the general area. We look very forward to your next visit!
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Stamford, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2013

By reading the other reviews for this hotel, you would believe this hotel is the same as most of the hotels in Stamford, CT. You'd be right on the money. For the price and location, you would be thinking "I could have stayed in hotel A or hotel B or hotel C and get the same atmosphere, courtesy and service as this hotel." and you would be almost right. The lounge is pretty open and yet very comfortable. Internet access is fine in the lobby. You also have access to the pool and exercise room if you have the time to stay.

To me, for the price of a room plus paying for internet access in room and either eating in the dining area (Which is right next to and below the lounge area) or paying for the room service fees, you would probably be better off spending that extra $25 - $50 per night on the more upscale hotels in the area. This place does seem to be more quiet being right next to a busy road. Comfortable bed and more channels on the TV that most other hotels. The bathroom is stocked with almost all the necessary items and the shower is more accessable and adjustable than the ones in the standard 1 and 2 star hotels.

Room Tip: Suites are bigger and offer better choices in amenities. More secure since you need your room key to...
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  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 13, 2013
Thank you for your review. It touches on several of the amenities the property highlights, location, comfortable bed, 42 in flat screen TV, complimentary internet in the lobby link, along with the indoor pool and Core Performance fitness center. It would seem that we met each of your needs. Our goal however, is to exceed our guests expectations. We hope you are able to visit again, and that on the next visit we are able to achieve this goal.
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London
Top Contributor
112 reviews 112 reviews
76 hotel reviews
Reviews in 60 cities Reviews in 60 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed March 9, 2013

Stamford is not a place to come for fantastic hotels. This hotel, which last time I stayed at was a Holiday Inn, is not great but not bad either. I think it is better than the Marriott as its public areas are nicer and the rooms have been updated and are more modern. It also is normally a lot cheaper than the Marriott.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 13, 2013
Thank you for your review and highlighting our recent updates! We are always working to improve the appearance and comfort of the property for our guests. We look forward to having you visit us again in the future!
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Lausanne, Switzerland
Top Contributor
269 reviews 269 reviews
82 hotel reviews
Reviews in 96 cities Reviews in 96 cities
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed March 9, 2013

What can you say...downtown Stamford is a dump.
Check-in prompt and efficient
That said this hotel while not earth shattering is comfortable and the lobby has a certain warmth to it...and natural light.
The little PC/Internet area is a cutsey social space infront of the coffee/sundries shop...room to sit around and surf for free in the lobby...good enough.
Room size was good (larger than NYC where I was coming from)
Room was quiet- easy to do when you're in dowtown Stamford.

Would I stay again? If I needed to save time and energy rather than schlepping on the train back and forth to NYC- totally. It's boring but you'll be much more rested if you've come from another continent.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 13, 2013
Thank you for your review! And thank you for highlighting the ease of taking the train to NYC. Many don’t realize that it is a quick 30 minute ride, or that we provide complimentary transportation to and from the station in Stamford. You must have missed the many wonderful places to visit in the area however! Stamford Town Center mall is only 2 blocks away, and beyond that, Atlantic Street is generally bursting with activity with the many restaurants and shops. There are also the Rich Forum and Palace Theatre which feature a variety of shows and events. On your next visit please let us know what your interests are – I’m sure we’ll find something in Stamford or close by that will fit!
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Wolverhampton, United Kingdom
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 6, 2013

Great customer service in reception and the restaurant. Very clean and well appointed bedrooms - beds are dauntingly high, but wonderfully comfortable (quite firm). Great internet service and nice touch in the bar area is the plasma TV showing a roaring log fire on continuous loop !!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, March 13, 2013
Thank you for your kind review! We are very glad that you enjoyed your stay with us. While in the winter months we enjoy the ‘roaring fire’ as well, you will want to stop back in the Spring when we enjoy a variety of salt water fish! We look forward to having you with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Stamford Hotel

Address: 700 E. Main Street, Stamford, CT 06901
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Stamford
#6 Business Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn

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