I stayed at the Marriott in Stamford in mid February '07, at a low rate via an opaque booking service where I named my own price. While this Marriott is showing some rough corners and a bit of tarnish with age, the booking service I used rates it as 3-star, and it certainly met my expectations for a 3-star hotel. There were some issues, however.
Parking was a breeze in the attached hotel garage (clean and well-lit), and although not free ($7/day), it does include unlimited in/out. Check-in was also fast and easy, but this may be more attributable to the fact that the place appeared deserted, than to staff efficiency. I never saw a single other guest during my 1-night stay! The staff was helpful in directing me to my destination in the city.
The room was well-furnished and attractive, if with slightly out-dated designs. The carpeting was showing some wear, but was mostly clean (housekeeping doesn't seem to vacuum the edges or other inconvenient spots, where dust accumulates). The room included a 27" TV with a limited selection of channels (including HBO), a king bed, work desk, armchair & ottoman, lamps, dresser, mirrored closet, luggage rack, ironing board & steam iron, coffee maker (in the armoire with the TV), ceramic mugs, glass tumblers, ice bucket, radio/alarm clock, and wired internet ($10/day fee). There were clean sheer curtains, and functional heavy black-out draperies, which were valuable on my east-facing room at sunrise. Climate control was electronic and worked flawlessly. All the lamps worked, the remote control worked, and lighting was satisfactory. The deadbolt in the door would not work, so I relied upon the swing-latch to keep out any burglars.
The bedding was very comfortable, including feather and foam pillows, down duvet, and high-threadcount sheets. The pillow-top mattress was, however, too soft for my comfort and I did not sleep well. Furthermore, housekeeping in this hotel seems to think that flat sheets are acceptable bottom sheets, rather than using fitted sheets. That's a pet peeve of mine, as the whole bed tends to come apart as I toss & turn at night. Hate that. What was more disturbing was to discover in the morning that the bottom sheet was mottled with some coffee-colored stains across the entire surface. Had I seen that the night before, I would NOT have slept in that bed! It was fresh-smelling, however, so I can only presume it was harmless.
The bathroom was borderline acceptable--functional but quite unattractive. It included standard Marriott shampoo, conditioner, lotion, soaps, hair dryer, makeup mirror, and a $4.50 bottle of spring water. Three washcloths, three hand towels, and three bath towels were thick and spotlessly clean. There was a shoe-mitt, which had some unknown residue inside--apparently un-noticed by housekeeping: yuck! The countertops were chipped & cracked plastic, the toilet had hard-water scum, the bathtub had grime in the bottom, and some of the wall tiles had been replaced--with tiles of the wrong color! The flooring was clean, but the grout needed bleaching, as it was quite stained in traffic areas. The worst part of the bathroom was the ceiling, which was of the suspended-panel style: the paint was peeling profusely from the metal framework, and quite unsightly. It would have only taken 5 minutes for someone to sand off the peeling paint and apply a fresh coat. Boo-hiss!! The shower supplied plentiful hot water, and all drains & plumbing worked perfectly.
I had room-service breakfast, which was delivered promptly on time, served hot, exactly as ordered, with plentiful portions. The coffee was strong and delicious; the orange juice was obviously fresh-squeezed and outstanding. The scrambled eggs were hot, but I would order over-easy or sunny-side-up in the future, as the crumbly texture of "egg beaters " is less appealing to me. The toast was perfect, the potato side dish was tasty (and unexpected) and the platter was garnished with chunks of fresh fruit. The flatware was sparkling clean, and there was an free mango smoothie on the tray. And the price was reasonable ($12, plus $2 delivery fee, plus 18% gratuity). Over-all, the breakfast was the best part of my stay, and I'm glad I ordered it.
So this hotel gets high marks for the lobby and general service, room-service, and value, mixed marks for cleanliness and quality of furnishings, and low marks for the bathroom appearance. I would stay here again, but I'd check those sheets before settling in.
- Official Description (provided by the hotel):
- Situated in downtown Stamford, directly across the street from the Stamford Town Center Mall with over 120 stores and restaurants. We feature 500 newly renovated guestrooms, the award winning Agora Spa on the second floor, and a brand new lobby restaurant--Sam's American Bistro. Northern Lights lounge is our fun and hip bar serving your favorite drinks from noon to the wee hours. Relax in our heated indoor/outdoor pool, located next to the newly renovated health club with many new Life Fitness units. The concierge lounge is available for an upgrade fee, offering sumptuous breakfasts and tasty evening hors d'oeuvres. The Stamford Marriott Hotel & Spa--Downtown Starts Here. ... more less
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- Also Known As:
- Marriott Stamford Hotel Stamford
- Stamford Marriott