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“Hotel needs Infastructure & Cosmetic Update -Avoid - Poor service” 1 of 5 stars
Review of Marriott Stamford Hotel and Spa

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Marriott Stamford Hotel and Spa
3.5 of 5 Hotel   |   243 Tresser Boulevard, 2 Stamford Forum, Stamford, CT 06901   |  
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Ranked #2 of 14 Hotels in Stamford
Woodstock, Connecticut
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Hotel needs Infastructure & Cosmetic Update -Avoid - Poor service”
1 of 5 stars Reviewed February 7, 2013

Recently stayed at Stamford Marriott three years after my prior visit to the same hotel. Very disappointed. The rugs and wall treatments were worn on the floor I stayed on. The first room we entered was very dated and worn, but clean, or so I thought. My wife picked up one of the in room magazines and it was covered with what appeared to be a food residue (like wet oatmeal). I went to the front desk and were were relocated to another room. The new room was clean, but the draft from the windows was so strong that the constant rush of heat and the drafty windows created moisture that froze the curtains to the window. Yes they literally froze to the window. I never received a call from the manager or front desk about the first room or were we satisified with the second room. I did receive a email that I noticed later the next day. REALLY, an e mail !!! You can't pick up the phone and call. I have often been a Marriott Platinum member (75+ nights a year). This Marriott is one of the worst.

The positive part of the trip was the breakfast in the morning. A much bigger and larger variety than most Marriotts.

Warning - Until you read there is a change in ownership and a complete remodel of this facility, don't stay here. Its a shame since it is a very good location in Stamford.

Room Tip: Don't stay here
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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654 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
New York City, New York
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed January 30, 2013

My Wife and I wanted to celebrate our 10th anniversary in Stamford CT. and The Marriott exceeded our expectations. This hotel is located in Downtown Stamford conveniently located right off of highway I95 across the street from the mall, close to bars and restaurants and attended by some of the nicest hotel staff we have ever encountered. Nice size rooms, chic restaurant and bar, a beautiful lobby including a delicious hot buffet and ready to order breakfast (get the bed and breakfast special) The only negative was paying $12 per day for parking, but other than that, everything else was superb including the excellent room rate at $119 per day. Definitely a must if you plan to travel to Stamford.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mdr0214, Manager at Marriott Stamford Hotel and Spa, responded to this review, February 4, 2013
We really appreciate you taking the time to review your stay with us. Thank you for mentioning our weekend packages, as they are a great way to save on the weekends! Please remember to take a look at some of our other weekend packages during your next stay with us in Stamford.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
220 reviews 220 reviews
71 hotel reviews
Reviews in 102 cities Reviews in 102 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 27, 2013 via mobile

Very comfy beds. Was there for my birthday weekend. Kiddling my friend mentioned it was my birthday weekend to the breakfast maitre de. At the end of the meal he surprised me with a piece of cake and the staff singing me happy birthday. What a wonderful surprise!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orange, Connecticut
Top Contributor
93 reviews 93 reviews
10 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 25, 2013

The hotel looks great for its age. The front desk staff was great to interact with. Everyone was very friendly, neat and prfessional. The lobby is very nice but cold near the revolving door.
I did see one gentleman,( he looked disshoveled, shirt dirty and sleaves unbuttoned ) that was loud and seemed to be yelling at one of the maintenance staff. I asked who that was and the girl at the desk said it was the Maintenance manager, ( Gus, I think) , I thought, as a manager myself for a large company, that he must not keep many people being that unprofessional and disrespectful to his employees. Not professional at all.

The restaurant is nice but average, seemed small and crowded sometimes. I did enjoy the bar at night, it was very very nice, great atmosphere to entertain clients.

The concierge lounge is very nice and a great view day or night

Room Tip: Look for a room away from the highway, looking south to NY and the city
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Danbury, Connecticut
Top Contributor
97 reviews 97 reviews
10 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 19, 2013

If you have stayed at a Marriott before then you know what to expect. Although I was surprised at how dated the rooms felt in comparison to other Marriott stays I've had across the country. The rooms were clean and they served their purpose. What drove us to have an overnight stay here was the Agora Spa. Great way to reconnect with your spouse where you can pamper yourselves and then hit the town afterward. Overall, there are better places to chose from than this one.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Princeton Junction, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2013

As a frequent business traveller, I find myself in many hotels accross the country. I rarely have any complaints with day to day travel as amenities and services are often fairly standard. The Stamford Marriott offers exceptional service that makes this location a favorite of mine. For the last 3 years I have stayed a least 3 x a quarter on business travel. The staff goes above and beyond the call of duty conistently. They are always looking for a way to make your stay more enjoyable and efficient. I have forgetten a charger, had emergency plans come up and other minor business concerns arise and each was met with an ethusiatic offer of assistance. This is my favorite home away from home because of their fabulous people!!! My room is always clean with comfy beds and I love the custom shower. Right off 95 it is ideal for Stamford or a stay en route to anothersite. Great resteraunts and mall just cross the street. Concierge staff is always wonderful.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 17, 2013 via mobile

The checkin process was very slow. Front desk clerk asked coworker if she wanted a morning paper and how to connect to the wireless Internet system. The clerk that I went to didn't say anything about how to connect and I had to ask. The room was right next to the elevator and was very noisy. The room was clean but overall I don't think I'd stay here again and I'm a rewards point member. I'm glad I didn't use my points on this room

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Stamford Hotel and Spa

Address: 243 Tresser Boulevard, 2 Stamford Forum, Stamford, CT 06901
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Stamford
#2 Romantic Hotel in Stamford
#3 Family Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Stamford Hotel and Spa 3.5*
Number of rooms: 506
Official Description (provided by the hotel):
Situated in downtown Stamford, directly across the street from the Stamford Town Center Mall with over 120 stores and restaurants. We feature 500 newly renovated guestrooms, the award winning Agora Spa on the second floor, and a brand new lobby restaurant--Sam's American Bistro. Northern Lights lounge is our fun and hip bar serving your favorite drinks from noon to the wee hours. Relax in our heated indoor/outdoor pool, located next to the newly renovated health club with many new Life Fitness units. The concierge lounge is available for an upgrade fee, offering sumptuous breakfasts and tasty evening hors d'oeuvres. The Stamford Marriott Hotel & Spa--Downtown Starts Here. ... more   less 
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Also Known As:
Marriott Stamford Hotel Stamford
Stamford Marriott

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