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“OK rooms, but lots of renovation going on” 3 of 5 stars
Review of Hampton Inn & Suites Stamford

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Hampton Inn & Suites Stamford
3.0 of 5 Hotel   |   26 Mill River Street, Stamford, CT 06902   |  
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Ranked #5 of 14 Hotels in Stamford
Certificate of Excellence 2014
Park Ridge, New Jersey
Top Contributor
105 reviews 105 reviews
39 hotel reviews
Reviews in 59 cities Reviews in 59 cities
26 helpful votes 26 helpful votes
“OK rooms, but lots of renovation going on”
3 of 5 stars Reviewed December 22, 2012

The lobby is closed -- it's under renovation. They don't make checking in an easy or friendly experience. Basically you have to go into the cramped back office to check in.

The hotel is not in a great part of town. The parking lot is not secure, so I didn't feel great about parking my car there overnight.

The rooms, while clean, need some updating.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hampton Inn & Suites Stamford, responded to this review, December 28, 2012
Thank you for taking the time to provide feedback regarding your stay. I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!
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296 reviews from our community

Traveler rating
    123
    100
    40
    26
    7
See reviews for
114
53
13
89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • German first
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English first
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2012

Just another Hampton Inn. You know what to expect. This one was a little older than most I've stayed in. But it was still just fine for a one night overnight. Consistent quality and service. The location was great. Easy to find and right in downtown Stamford.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hampton Inn & Suites Stamford, responded to this review, November 7, 2012
We are glad to hear how much you liked our hotel the Hampton Inn & Suites Stamford and look forward to hosting you again in the future. Thank you for your review.
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Flint, Michigan
Top Contributor
93 reviews 93 reviews
54 hotel reviews
Reviews in 55 cities Reviews in 55 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 31, 2012

Hotel entrance and room were very clean,staff was friendly and helpful. free parking and breakfast,good location. There is a on site reasturant, but hotel is a short walk from outdoor dining and shopping areas. No pool or hot tub, i think there was exercize room. We enjoyed our stay and the area near the hotel.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshna Y, Manager at Hampton Inn & Suites Stamford, responded to this review, November 2, 2012
Thank you for taking the time to compliment our staff and we are pleased to hear you enjoyed the your stay here at the Hampton Inn & Suites Stamford. Please return often!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 30, 2012 via mobile

First off I checked in after a very long day of traveling and there was 1 person working the front desk... a guy kept coming out of thr back office and finally after 10 minutes of waiting he checked me in. I ended up in a huge corner suite that recked of smoke, had to change my room after a few hours it got so bad. The whole floor was "non-smoking" but every night I smelled smoke going to my room. It was an awful experience, switched to the Hyatt regency and it was 1000 times better but the location is kind of rural.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshna Y, Manager at Hampton Inn & Suites Stamford, responded to this review, November 2, 2012
I appreciate your feedback on your recent stay with us. I understand the freshness of the room was of concern during your stay and I apologize for the unpleasant smoke smell. While we do have designated non-smoking rooms and we do our best to keep those rooms fresh, we agree this is an area we need to work harder in. Thank you for sharing your experience and I hope you will consider staying with us again the next time you travel to the area.
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Brownstown Township, Michigan
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 28, 2012 via mobile

Spent 2 nights here w/ my wife using it as a home base for day trips to Rye, NY and NYC. King Room was clean and comfortable. Would have preferred to have the key card to our room work for the whole stay, but was locked out on day 2. Front Desk explained that it happens sometimes. Never happened when real keys were used in the past I replied. Bottom line I can only offer this place an AVERAGE rating. Other Hamptons are more customer-focused.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hampton Inn & Suites Stamford, responded to this review, October 31, 2012
Thank you for the distinct service you have provided us by sharing your thoughts.Your feedback is essential to our future success! Unwelcome problems can always arise, but our goal is to have them addressed promptly by staff. Please accept our apologies for the inconvenience of the key problem. We look forward to having a second chance to exceed your expectations, and warmly welcome you back.
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North Fort Myers, Florida
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 24, 2012

We made reservations at this hotel 30 minutes before arrival and glad we did. What a nice hotel overlooking the city. It has a free parking garage "attached" to the hotel. The king bed suite room is huge and well appointed. Very clean. We were only there for about seven hours. Ate breakfast in the lobby which was very good and then hit the road. What staff we encountered were pleasant and helpful. We enjoyed our short night stay.

Room Tip: King bed suites are huge. Our room had a city view.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hampton Inn & Suites Stamford, responded to this review, October 25, 2012
 We always enjoy hearing from our guests, even the short stay ones, here at the Hampton Inn & Suites Stamford! Thank you for posting such a pleasant review. We hope to see you again when you can stay longer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellfleet, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 24, 2012

Stopped for an overnight with family on the way to a service in upper Manhattan. Great location . I think we got into the city in less than an hour. Room was very clean,king bed was so comfortable....loved it. Good night's sleep. Very interesting restaurant at the hotel....quite extensive Indian menu. Also had traditional American bar fare. Cant remember bartender's name, but he was very friendly and helpful, both with the Indian menu choices and directions to Manhattan. Who knew....an Irish bartender in an Indian restaurant in a hotel in Stamford, who went to Columbia and knew everything about N.Y. Perfect.
Breakfast was great too..not just continental....eggs, sausage, fruit,waffles...everything and in a comfortable setting.
All in all,very nice hotel and a great value close to N.Y.C.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hampton Inn & Suites Stamford, responded to this review, October 25, 2012
  Thank you for taking the time to compliment our staff and we are pleased to hear you enjoyed the King Room here at the Hampton Inn & Suites Stamford during your stay with us. Please return often!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Stamford

Address: 26 Mill River Street, Stamford, CT 06902
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Family Hotel in Stamford
#5 Romantic Hotel in Stamford
#7 Business Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Stamford 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Inn at Mill River, located on the waterfront, is a hotel with peerless elegance, modern comforts & exceptional privacy. When the hotel opened in Year 1985 it had no parallel in the city and around. Although the hotel has seen much change, it has retained all of its original charm. For business or pleasure, hotel's spacious guest rooms & suites surrounded with residential ambiance offer an enclave of luxury in convenient downtown Stamford. Located on Mill River Street, easily accessible from I-95, I-287, Route 15, Route 1. Walking distance from downtown Stamford and local corporate offices. Five minutes from Stamford train station offering link to New York City. ... more   less 
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Also Known As:
Hampton Inn And Suites Stamford
Hampton Inn & Suites Stamford Hotel Stamford

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