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“Good, considering what you pay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Stamford

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Holiday Inn Express Hotel & Suites Stamford
2.5 of 5 Hotel   |   2703 Summer St, Stamford, CT 06905   |  
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Ranked #7 of 14 Hotels in Stamford
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good, considering what you pay”
4 of 5 stars Reviewed January 3, 2013

This place was pretty good considering the price. We had a suite with a separate sleeping room with two doubles. That buffered us from the loud slamming doors and the INCREDIBLE amount of noise that travels through the doors that adjoin rooms. The free breakfast was pretty well stocked and looked after. The food was pretty crappy, but again, it's free. That said, it was one of the best free breakfasts I've seen in some time. The front desk folks were helpful and nice.

Room Tip: The suites are a nice option. Get great bagels from Sue Liz bagels not too far away. Enterprise re...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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126 reviews from our community

Traveler rating
    40
    59
    14
    11
    2
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32
24
15
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Norwegian first
  • Portuguese first
  • Any
English first
NJ
Top Contributor
119 reviews 119 reviews
26 hotel reviews
Reviews in 44 cities Reviews in 44 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed January 3, 2013

With relatives in Stamford, we have 15+ years experience staying at various area hotels (Stamford Sheraton - now Stamford Plaza Hotel, Stamford Westin - now Hilton, the Hampton Inn, and Greenwich Hyatt) and can provide extensive comparison among these properties. This is our 1st stay at the HIE and were very impressed and definitely plan to be back.
For its large suite, price, convenience, cleanliness & good staff, & complimentary amenities, this HIE is now our FIRST choice in Stamford!

I will summarize the many pros & a few cons:
1. Loc is best for us, compared to all the other hotels. We used to stay at the Sheraton (now Stamford Plaza & connected to HIE) but it's still undergoing reno to become a Crowne Plaza.
That property is tired looking, and not sure how long is the reno time frame as it's been going on for several years!
2. HIE's 1-BR suite is extremely spacious, pretty new, clean, with good contemporary furnishing and a spacious & well stocked kitchen area.
On the 3rd floor facing the 1-way street, there was traffic noise and could use better
sound-proofing windows.
3. Bathroom: large separate vanity area with plenty of counter space, & plenty of towels.
The bathroom itself was very small & space was tight.
Very small lotion bottles were hard to use.
4. Free Wi-Fi was fast & reliable.
5. Complimentary breakfast buffet was plentiful & had good variety. Helpful staff was prompt in re-stocking of items and cleanup.
Though she started to pack away food trays at 9:30am, when bkft hour is supposed to last to 10AM.
I know some reviewers did not like the all-disposable tableware, this could be improved upon.
6. All staff were courteous & helpful.
7. Complimentary shuttle to Stamford train station was great, the driver came in < 15 minutes & was also courteous.
8. Lobby coolers with complimentary bottled water & treats were a huge plus & please continue!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, January 20, 2013
Dear fbc001,

We are so excited to hear that you had a memorable time during Christmas 2013 !!! Your gracious comments on all areas of the hotel are a continuous inspiration to our team to work harder every day.

We wish you Happy 2013 & safe Travelling.

Sincerely,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 19, 2012

A huge hotel complex a mile out of downtown Stamford. Service was first rate, truly exceptional, nothing was too much trouble for the front desk staff. Cleanliness and housekeeping were great, the only drawback was the buffet style self service breakfast, so far so what you cry; the crockery was polystyrene and the cutlery plastic. Now I'm all for cutting costs so long as they're passed on to the customer, but really - disposable plates, coffee cups and cutlery? The coffee was served from pump thermos dispensers which also annoys me. But the beds were excellent, the shower powerful and hot and the wifi is free.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winston Salem, North Carolina
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 22, 2012

This is not a luxury, high service facility. So while some of the reviewers criticize the place for having mediocre service, I urge them to look back at their bill - this place is very inexpensive, and one way a facility keeps cost down is by cutting personnel. But for a basic hotel, it is excellent. Big rooms with recent makeover. The public spaces and the rooms are kept very clean. The rooms have decent amenities like soaps, shampoo, etc. Little extras like a small frig and a microwave add to your comfort. I will definitely stay here again when I come to Stamford. Again, for the price it really can't be beat. If you need a bellboy and room service, go someplace else and pay for it.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, January 20, 2013
Dear AgP23,

We are pleased to hear that you clearly understood our market position and that's why our rates are so reasonable as compared to other area hotel. On the other hand we have better product & better team to deliver the consistent service. I am very proud along my team that we are representing the Holiday Inn Express & Suites, Stamford, CT.

We truly appreciate your stay with us & look forwards to have you back in near future!!!

Sincerely,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2012

Freshly remodeled hotel. the place is clean and there is almost no sign of the buildings former life. (You have to look hard to find the old details inside.) you have to park in a garage behind the building and it can be a bit of a walk if you are traveling alone and have an ailment or a bunch of stuff. When walking to the Holiday Inn Express from the garage, they have you walk thru another section of the building that is dated and has not been remodeled. The hotel does have a valet service if you wanted for $12.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Top Contributor
81 reviews 81 reviews
35 hotel reviews
Reviews in 47 cities Reviews in 47 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 12, 2012

Nice and clean hotel. What you can expect from holiday inn express. Big rooms. The service in the hotel was very good, can definately not say the same of the bar in the connected stamford plaza hotel.
Breakfast was ok but I can't stand the styrofoam cutlery and plates. There were also a few very uninspired employees hanging around in the breakfast area, waiting for guests to leave and quickly wipe the table off before continuing to hang around.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Rochelle, NY, USA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2012

We needed a place to stay due to loss of power from Hurricane Sandy. The hotel was excellent. Very clean and the staff was friendly and professional. Complimentary breakfast was very good. I would recommend this hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Stamford

Address: 2703 Summer St, Stamford, CT 06905
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Stamford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Stamford 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Experience Stamfords Exquisite Hotel with a Convenient Downtown location - the Brand New Holiday Inn Express and Suites Stamford Conveniently located between Connecticuts Major Roadways, the Holiday Inn Express and suites offers 82 well appointed guest rooms and 16 spacious suites, featuring oversized comfortable bedding, deluxe furniture and 32 inch flat screen television offering cable with premium channels.Our hotel is comfortably located between I-95 and Merritt Parkway, just 40 minutes away from New York City, with easy access to several corporations, rail services (Metro North and Amtrak), and major airports making us a perfect location for business and leisure travel.Start your morning with our free Express Start hot breakfast or take it to go. Dont forget to take advantage of our 24 hour business center, or log onto to our free high-speed wireless Internet from anywhere in the hotel.Stay Smart with the Holiday Inn Express & Suites Stamford. Experience superior service and meticulous attention to detail, paired with plush accommodations and amenities. ... more   less 
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