I came across this hotel while I was searching for a place that was close to the Stamford Train Station, & Close to bars and Restaurants. I saw the reviews about the hotel and figured I would give it a try. Just by the amentites that were being offered I knew that I was getting a great deal as other hotels around the area charge for WiFi and parking. I walked into the Lobby of the Hotel and was greeted by a warm front desk staff by the Name of Hess who was very accommodating and made us feel very welcomed and was there for any inquires or issues regarding our stay. We were then given a shuttle ride by a driver Ryan who was very polite and curtious. The breakfast could be better with healthier options but at it being free I had no room to complain. I am going to get corporate rates as a result of my stay. Thank You!!!!

We stopped here for just one night on our way to Maine. Bed and bath room were clean and nice which are key items for a hotel. The decorations/style was very nice. A little different from the normal hotel. Breakfast was very good. The only turn off was the carpets were filthy looking. The hall carpets were especially dirty and the room carpet was not much better.

A VERY nicely designed and remodeled property right in the heart of downtown Stamford, near all the night life with easy access to i95. While small, the place is full of elegant modern touches that set it apart from the big chains. We have stayed twice now, and both times experienced building issues. The first time (December 2011) there was an emergency repair of their hot water unit, and we were left with no hot water the morning of our departure. After a brief foul exchange with their overnight desk (more on that later) we were greeted at checkout by the property manager who apologized profusely for the fluke event, and immediately comped one of our nights. He actually offered to comp both room nights, but we declined such generosity. We were obviously upset about the inconvenience, but after we stopped dealing with the overnight guy, and talked with the more professional staff, we felt very well taken care of. Things happen, and they said/did all the right things to make us happy on our way out. We stayed at Zero Degrees again this past December, and unfortunately had another issue with the building. We were having a very extreme bit of weather, with 40+ mph winds and monsoon rains, and we had a bit of water seeping into the carpet under our room window. Again, this was an unforeseen random event, and far beyond the normal issue. When I went to the desk to report it and request another room, I was bummed/surprised to see the same jerk at the desk as our previous visit. Luckily, he appeared to be taking a phone call and didn't even acknowledge me in any way as I approached. One of his co-workers, a fine young man who had gone above and beyond on multiple occasions during our stay (went out in the freezing rain and bought us bottled water on the desk's dime when the vending machine on our floor was temporarily out of service!) was directed by the jerk to take care of me. He did this by snapping his fingers in the air like he was calling a dog, and waving dismissively in my direction. Another vote of appreciation for the fine young man for not punching the jerk's lights out for such a disrespectful display. Who treats a co-worker like that? In front of a guest, no less?
So the short of this long write up is, great property with a few building issues that they are handling in exemplary fashion. Stay away from the desk after hours until they get rid of the bad apple, but the rest of the staff are models of the hospitality industry. When the same fine young man moved our bags into the new room for us (they upgraded us to a suite, btw) he refused a tip, just as he had when he brought us the water. A note to management: When your entire staff is praised for treating your guests like royalty, while you have multiple reports of your overnight desk being manned by an unprofessional cretin, you know who it is, and you should know where to cut fat.

great value. Rooms are small but enough room for both of us. Bathrooms was a nice size with designer amenities. Terriffic location right off of Main St and all of the restaurants. Parking was a breeze and a nice breakfast was included in the bargain rate at the Trip Advisor website that we booked it on. I would of gave it the extra star but the bathroom could have been a bit cleaner. The rest of the hotel was very clean.