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“Decent hotel in Stamford” 3 of 5 stars
Review of Hotel Zero Degrees

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Hotel Zero Degrees
3.0 of 5 Hotel   |   909 Washington Blvd, Stamford, CT 06901   |  
Hotel amenities
Ranked #1 of 14 Hotels in Stamford
Certificate of Excellence 2014
Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“Decent hotel in Stamford”
3 of 5 stars Reviewed November 12, 2012

We stayed in this hotel recently for one night. Hotel is clean, fairly modern and located very close to train to NYC. There is also a decent breakfast included and a free shuttle to train station (very friendly shuttle driver!). However, customer service at front desk was lacking and price was very high for what we received.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear MSM1685,

Thank you for taking a moment to post this review about us. It is good to know that you found the hotel clean, modern and within close proximity to the Metro North Train station. My apologies if the service at the Front Desk was not to your liking. More often than not they are commended for friendly and helpful service but seemed to have drop the ball on this occasion. I will be sure to bring this to their attention thus ensuring consistent great service is delivered to all our valued guests time and time again. Safe Travels !

Warmly,
Tim Simpson
Property Manager
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483 reviews from our community

Traveler rating
    266
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    42
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Watertown, New York
Top Contributor
67 reviews 67 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 12, 2012 via mobile

I wanted to try something different. The location is great. The front desk staff couldn't be better. But the rooms are small, parking sparse, and it was loud. I would recommend the Marriott over this but in a pinch it's fine.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear WCcouch,

Thank you for your review. “Cool, Metro Feel..” is a great way to start describing us. I am thrilled to know that our staff was most accommodating. We have different room layout with the queen being our smallest to our Deluxe King rooms and Suites offering ample space to rest and relax. We do have small garage on site but there is ample secured parking at the Bell St Garage located directly behind the hotel. We aim to be alternative to major chain hotels in the area offering comfort, style and convenience is a friendly modern environment. Should you be back in Stamford for business, leisure or just in a pinch we would love the opportunity to welcome you once more.

Warmly,
Tim Simpson
Property Manager
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Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 10, 2012 via mobile

Great location but small rooms. The YMCA is attached to hotel and guests get access but its a little ghetto and you can hear the dance classes throughout hotel. The carpet on floors is disgusting and the towel that I used after a shower had hair and dried blood on it from previous guests.


I don't think I would stay here again.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear NCState81,

Thank you for your review. We do have a great location just steps away from Downtown Stamford which offers a plethora of restaurants and bars, the Metro North Train station and the mall. I apologize for your stay not being what you hoped for.The YMCA is attached and while they do have conduct dance classes the sound does not transfer throughout the hotel. We are however, in the process of selecting new hallway carpets which will be installed shortly. I encourage all guests to always bring any problems they may encounter to our attention therefore giving us the opportunity to take the necessary actions to correct it and hopefully ensure a seamless stay. With regards to the towel (which you only noticed after you used it) is by no means our standard as stained towels/linens are always discarded. Nevertheless I will share with our Housekeeping department to ensure they are even more vigilant.

Regards,
Tim Simpson
Property Manager
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Stamford
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 3, 2012

Had to stay here because we lost power. It was the only hotel with availability. The rooms are small, which is fine, but the TV did not work correctly. More than anything the service is really subpar. The staff is just not competent or perhaps just need some training on simple things like answering phones and listening to a customers. They're just not the sharpest tools in the shed. The heater/air conditioner was very loud and unpredictable (the settings do not work properly). But like I said, if you are in a bind and need a place to stay, it's guess it's fine. It's clean!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear Proottravels,

Thank you for taking the time to post this review. My apologies if you found that the level of service was not to your standards. We place great emphasis on guest service as is noted in many of our Tripadvisor posts and take every opportunity to improve it where we can. I will definitely share this with the team to ensure everyone is consistently as sharp as they need to be. I am happy you found our rooms to be clean and more importantly that we were able to accommodate you in the wake of the Hurricane Sandy as it truly was a busy time for us all. Whether it be for business, leisure or in a bind we are always happy to extend our hospitality.

Warmly,
Tim Simpson
Property Manager
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Weston, Massachusetts
Top Contributor
147 reviews 147 reviews
42 hotel reviews
Reviews in 63 cities Reviews in 63 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 29, 2012

This is a very new looking hotel with everything modern, clean and sparkling. It is near I-95. Free parking is underneath. Commuter rail to NYC is nearby. A number of restaurants are on the same block. The rooms are well appointed with comfortable beds. Security is enhanced by requiring a room key to operate the elevator. But what really stands out is the free, full breakfast consisting of two kinds of scrambled eggs, home fries, hash browns, bacon, sausages, bagels, toast, danishes, fruit, yogurt, cereal, coffee, teas, juice, etc. etc.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear Smokelinks,

I cannot thank you enough for this wonderful review. You pretty much summed it all up! Our complimentary breakfast is definitely the best way to start your day at Hotel Zero Degrees. Our convenient location, comfortable rooms and modern décor make it the ideal choice for stay in Stamford. I am thrilled we were able to meet your expectations on all counts and certainly hope to welcome you in the very near future. Again many thanks and safe travels.

Warmly,
Tim Simpson
Property Manager
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Groton,Connecticut, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2012

This hotel was beautiful and reasonably priced. They offer complimentary breakfast and local transportation. The staff was pleasant and helpful. It is located within walking distance of quite a few restaurants and the train station. We enjoyed our time there.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear Brenda F,

Thank you for posting such wonderful review about us not to mention you did such a good job with the photos you took. I am pleased to know we provided a very comfortable stay for you from our complimentary warm buffet breakfast, local shuttle, friendly staff and central location. Should your adventures bring you back to Stamford we look forward to welcoming you once more.

Warmly,
Tim Simpson
Property Manager
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Grand Junction, CO
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2012

The hotel is walking to distance to the train station. Rooms were modern, nice lobby and plenty of restaurants were nearby in an area called Columbus Park. I took car service back to JFK for less than $100. Would stay again.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy_Simpson, Manager at Hotel Zero Degrees, responded to this review, November 13, 2012
Dear Biztravel-CO,

I appreciate you posting this review about us. I am glad you enjoyed your stay with us and that you enjoyed our convenient location and modern décor. Should you travels bring you back to Stamford we hope to have you stay with us once more. Thank you and safe travels.

Warmly,
Tim Simpson
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Zero Degrees

Address: 909 Washington Blvd, Stamford, CT 06901
Location: United States > Connecticut > Stamford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #1 of 14 Hotels in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Zero Degrees 3*
Number of rooms: 97
Official Description (provided by the hotel):
Hotel Zero Degrees, located in Downtown Stamford CT, is a boutique hotel where style and comfort collide to form the perfect blend of sophistication and revitalization. The perfect destination conveniently located near the business community, yet steps away from the best dining and entertainment in Stamford ... more   less 
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