The property is very attractive as is the lobby and pool area.
The rooms are dated and have creaky floors that offer no sound insulation from the floor above! The air conditioning units are pre-programmed to turn completely off after a certain time of night regardless of the "manual" fan settings which means your sleep is disturbed when the whole unit decides to cycle back on again. It will run for about two minutes then turn completely off. Twenty minutes later it repeats! Very disrupting!
Beware, if you want a quiet night or allow the fan to drown out the noises from other rooms, you won't get either!
I would not return.
- Official Description (provided by the hotel):
- Welcome to The Heritage! Each of our hotel's 163 spacious guest rooms and suites at The Heritage Hotel is freshly decorated to reflect a timeless New England Style, many with views of the Pomperaug River and golf course. Our love of hospitality is easy to see and amenities such as Sealy® pillow-top mattresses, New England® coffee in your room and an attentive staff demonstrate our passion for every facet of your stay. ... more less
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- Also Known As:
- Heritage Hotel Southbury
- Heritage Resort Southbury