Stayed for 8 days visiting family at Christmas. We had also stayed at this same hotel for 10 days during summer. I would not stay here again. The beds are uncomfortable, with the springs very close to coming through the top of the mattresses. The beds also have a big 'dip' in the center, so if two people are trying to sleep in the same bed they will both tend to roll towards the middle. The pull out sofa bed in the 'penthouse' rooms are basically unusable due to the paper thin mattress. We indicated we would be arriving late on a Sun. night and had secured the reservation with a credit card. When we finally got to the hotel after an exhausting 12 hour cross country trip in a snow storm, the pull out bed we needed for one of our kids had no bed linens. I called the front desk and was told by the RUDE ASSISTANT MANAGER that it would be over an hour for someone to deliver bedding to the room, or we could come and get it ourselves. So again, back outside in a blizzard to walk around the hotel to the front desk to get bed linens to then make up the bed that should have already been made. I assumed I was given enough linens, but since the asst. mgr was so rude when I went to the front desk to pick them up I did not bother checking. Well, you guessed it.... after trudging back to my room to make up the bed for my exhausted daughter, I realized I was given ONE sheet, one pillowcase and one thin blanket. So back out in the snow to the front desk I had to go once more to get proper bedding. Ridiculous.
Then there is the 'free' breakfast. One day of their 'free' breakfast will have you running to the closest diner. The breakfast is only open 6:30 to 8:30 am also, not long enough or late enough if you are on vacation or have kids that like to sleep in a little. Powdered, gross, scambled eggs, sausage they were always out of, salsa that was rancid.... stale bread and toasters that take 10 min. complete the list.
Now lets talk about housekeeping.... the soap, shampoo, toilet paper and kleenex were used and never replenished, and the place was not vaccuumed once in the 7 nights we were there. The towels were replaced every OTHER day, although they would take 3 bath towels and then leave 2.
All in all, I would MUCH rather pay more and get two connecting rooms at a better hotel then ever stay at this place again.
When we stayed in the summer of 2009 it was not much better, although it was sold out the week we were there due to a local rock festival . 20-somethings smoking pot openly on the grounds.
If you happen to wander into the hotel lobby after the 8:30 am breakfast closing time to get a newspaper or cup of coffee, you will find the entire lobby is taken over every morning for a staff meeting. Eating the rest of the breakfast foods the paying guests did not eat because the breakfast bar was not open .
- Official Description (provided by the hotel):
- Serenely located in the close proximity of many corporations, universities such as Yale and area attractions for the whole family to enjoy, which include The Beardsley Zoo, CT Sports Center and the Webster Arena at Harbor Yard. The Residence Inn offers an ideal location for an overnight stay or extended stay conveniently located just minutes from Perkin Elmer, Bic, Unilever, Prudential and Sikorsky Aircraft and easily accessible to the Merritt Parkway and I-95.Our peaceful atmosphere is complimented by our outdoor swimming pool, BBQ area accessible by all of our guests, basketball court and badminton court, fitness center and free passes to the renowned Fitness Edge Sports Center for all of our guests. Our homelike surroundings invite you to relax, and our community atmosphere makes you feel like you are not far from home. We emphasize the work life balance by offering free Wi-Fi, guest laundry, complimentary hot breakfast and light dinner every Monday-Thursday. Spacious suites feature a separate living room with fireplace, kitchen and eating area, private bedroom with bath and upstairs another bedroom and bathroom. Other rooms include a one queen size bed with fireplace, kitchen and living area or rooms with two queen size beds. Parking is complimentary for all guests. Our mantra for the Residence Inn in Shelton which we hope you also enjoy is:“It’s not a room. It’s a Residence”.Come visit us soon!!! ... more less
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- Also Known As:
- Residence Inn Shelton Fairfield County Hotel Shelton
- Shelton Residence Inn