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“The best staff!!!” 5 of 5 stars
Review of Extended Stay America - Shelton - Fairfield County

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Extended Stay America - Shelton - Fairfield County
2.5 of 5 Hotel   |   945 Bridgeport Ave., Shelton, CT 06484 (Formerly Homestead Studio Suites )   |  
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Ranked #2 of 6 Hotels in Shelton
Shelton, Connecticut
1 review
“The best staff!!!”
5 of 5 stars Reviewed January 14, 2014 via mobile

Bing travel nurses we travel all over the country and have at many hotels. most of the extended stays were disappointing....but this one surpassed all of our expectations. The staff here is amazing. Ashley and Julpha are among the best we've ever encountered. never have we experienced such amazing staff at any one hotel. headed by katrina the manager they have certainly redefined customer service and friendliness. Of all the extended stays we would recommend this one in particular. If they were all this good we would stay at them all the time. Good job Ashley, Julpa, Craig and Katrina!!!!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    77
    19
    15
    3
    3
See reviews for
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
Greensboro, North Carolina
1 review
5 of 5 stars Reviewed January 9, 2014

My wife and I are travel nurses and have traveled all over the country always staying at various long term/stay hotels; but typically haven't ever been too impressed with Extended Stays until now. We were skeptical at best upon registering at this Extended Stay but our reluctance was soon abated by the amazing staff that greeted us! Julpha, Ashley, Rebecca, Paula and Craig are awesome. Never have we been treated so well even among some of the higher end hotels we have stayed. Not being from around here and having never driven in snow, they took the time to advise the best routes to drive and how to drive in snow and ice. What other place does this!!!! None that we have experienced!! The hotel is clean, quiet and in a nice area. But what makes this Extended Stay shine is its staff headed by Katrina. Well done Extened Stay of Shelton!! This hotel has certainly raised the bar and should be the standard by which other Extended Stays should strive to be! 5 Stars all around!!!!

Jake and Tracy

Room Tip: Go with the deluxe rooms!
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review, January 14, 2014
Jake and Tracy - The staff and I read your review, and would like to thank you for writing such wonderful comments about your stay at our hotel. I truly appreciate your comments about our staff, especially Julpha, Ashley, Rebecca, Paula, and Craig. As well, it is great to read that you liked your room and our hotel's location.

Thank you again for your kind workds. The staff and I would love to provide you with another comfortable stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterbury, Connecticut
1 review
5 of 5 stars Reviewed January 4, 2014

Excellent service! The GM remembered me from my last stay almost a year ago. That's a great customer connection. Thank you!!! The room was very welcoming and warm. Made my stay enjoyable and comfortable.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review, January 7, 2014
William - Thank you so much for posting a review of our property. It's great to hear that you had an enjoyable and comfortable stay. I am so glad that this one was just as good, if not better, than your first! We look forward to seeing you in the future, should your travels bring you back to our area.
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King of Prussia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

Excellent.
Thank you. Especially to Julpha.
Excellent hotel. Upon arrival, Julpha on reception had arranged our roomkey. Grab and go breakfast on this hotel. If you want a hotel that is close to everything on this area, this is it. Walmart <6mi and Costco, 6mi...

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review, November 15, 2013
Roderick - Thank you so much for sharing your experience with us. I'm so pleased to hear that you found your stay with us to be excellent and the location to fit your needs. The staff and I would love to provide you with another comfortable stay in the future.
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Phoenixville, Pennsylvania
1 review
5 of 5 stars Reviewed November 13, 2013

Excellent hospitality, especially Julpha. Very approachable and sweet. Everything were well explained. What you ask is what you get. You can always count on her. The room is very clean and well organized. Awesome place!!!!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review, November 15, 2013
Thank you so much for posting a review of our property. As a Manager, nothing excites me more than when one of our team members impacts a guest's stay as much as Julpha did for you. I am very pleased that she was able to make your experience with us so great.

Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
india
1 review
5 of 5 stars Reviewed November 12, 2013

Excellent place to stay.I have stayed here for long period of time and I can tell you this is the best place to stay in shelton area. I feel very much at home here. Julpha and Katrina have always been great help. I have nothing but praise for them as well as others. The rooms are clean, the bed is super comfy, nice kitchenette.
All in All great value for your money.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review, November 15, 2013
The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel and staff. I am glad to read that you felt that our hotel was clean, comfortable, and a great value for you. I will be sure to share your kind comments with the team, especially Julpha and Katrina.

Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton
1 review
5 of 5 stars Reviewed November 7, 2013 via mobile

Thank you for making me feel at home with friendly staff especially Julpa, they have done a great job and made me feel really welcomed! The room was very nice and clean. The bed was nice and comfy. My experience was terrific and recommend anyone needing a place to stay here.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review, November 8, 2013
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the friendliness of our staff and the cleanliness of your room. It is always our goal to make our guests feel welcome and satisfied with our service and our product, so I am glad we achieved that during your stay.

Thank you again for sharing your comments with us, and for recommending us to everyone who needs accommodation. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Shelton - Fairfield County

Address: 945 Bridgeport Ave., Shelton, CT 06484 (Formerly Homestead Studio Suites )
Phone Number:
Location: United States > Connecticut > Shelton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Shelton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Shelton - Fairfield County 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Extended Stay America Shelton

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