We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Find” 5 of 5 stars
Review of Sheraton Hartford South Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Sheraton Hartford South Hotel to your Saves list
Sheraton Hartford South Hotel
3.5 of 5 Motel   |   100 Capital Boulevard, Rocky Hill, CT 06067 (Formerly Marriott Hotel)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #2 of 5 Hotels in Rocky Hill
Certificate of Excellence 2014
New Haven
Top Contributor
59 reviews 59 reviews
45 hotel reviews
Reviews in 45 cities Reviews in 45 cities
54 helpful votes 54 helpful votes
“Great Find”
5 of 5 stars Reviewed August 29, 2013

We stayed one night in this Sheraton after a day at an event in the area. Upon arrival it looks like many (chain) hotels close to Highways, but upon entering your perception changes. A nice bright, clean and welcoming lounge with bar area visible, and several computers ready for use. The check-in counter is somewhat hidden on the left. Staff was very helpful and friendly and the rooms fresh looking, clean and everything works. Extra amenities in the bathroom such as shaving cream were a pleasant surprise and you generally don't find these in Sheratons. We did not use any of the facilities such as the restaurant (nice menu), fitness center or pool but everything looked well maintained and inviting. Bed was great, somehow more comfortable feeling than other Sheratons but that may be due to the overall feeling the rooms provided. Overall, it was much better than we expected. We know the Sheratons, this one definitely stands out. Great place for one night or a family stay for sight seeing in the area, and of course conferences, nice facilities for relaxing after work.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, September 5, 2013
Dear Doublebooked,

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels.

We take these reviews very seriuosly so we can keep offering an excellent experience.

Sincerely,

SHS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

105 reviews from our community

Traveler rating
    40
    46
    17
    2
    0
See reviews for
26
18
6
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
NY
Top Contributor
99 reviews 99 reviews
87 hotel reviews
Reviews in 78 cities Reviews in 78 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 28, 2013

I had previously stayed here a few times when this hotel used to be a Marriott, and now it has changed hands and is a Sheraton. What I like about the hotel is the following:

Plenty of free parking
Internet Stations to use in the lobby
A nice pool and whirlpool area


Hotel is rather expansive and I find there isn't a ton to do right in the area, but that does lend itself to the feeling of seclusion. I would have no problem staying here again.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, September 5, 2013
Dear Boddicker,

Thank you for the review. We are happy to know that you enjoyed our Pool, Sheraton Link, and we look forward to your next visit.

Sincerely,


SHS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
96 reviews 96 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 13, 2013

I used Priceline to find a hotel last minute in the Rocky Hill area and ended up with a reservation at this 4-floor Sheraton. There was a conference going on when we were there and it was obvious that this property is great for meetings (it's right off the highway, has a private open parking lot and a great lobby area). Not being part of the conference, we were not made to feel out of place or as if we didn't belong- we were greeted promptly at the counter and had no problems checking in or out. We only stayed one night and it was very comfortable and pleasant. We only had to adjust the temperature a little because when we first checked in the room felt a little muggy (it was also humid outside). The Sheraton offers a lot of little extras in the room (like a disposable loofa, nail file kit, shower cap, etc) which were a nice touch. My only wish would have been that there was more for lighting- the one shoulder-height lamp by the window along with the 2 lamps next to the bed did not quite light up the room but it was very clean and well maintained. As we were checking out we noticed a guest with a dog, so it must be pet friendly as well.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, August 27, 2013
Dear Marisa K,

We appreciate you taking the time to post such positive feedback - it’s always great to hear that our guests enjoy themselves during their travels.

Thank you for your review, and we look forward to welcoming you back in the future!

SHS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Top Contributor
184 reviews 184 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

I stayed here for 3 days for a work related training. Very convenient location about 23 miles from airport and right off the interstate. Lots of nearby restaurants. Club level was excellent. Quiet area and very comfy bed and pillows. Nice shower head and toiletries. Very clean facilities. Good breakfast selection. Club room was comfy and had nice computer and printer. Complementary newspapers. Attentive and friendly staff. Loved the fitness center. Weight room, dumbbells, flex balls, mats and cardio machines as well as shallow pool and hot tub. Towels are available there as well. A couple of computer stations in lobby area but printers weren't working. Staff immediately attempted to fix it. Nice restaurant and bar. Easy and free parking. Excellent stay.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, August 1, 2013
Dear Cindy,

Thank you for the review. We are thrilled that you had such a great stay at Sheraton Hartford South.

We look forward to your next visit to the Hartford Area


Sincerely,

Sheraton Hartford South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

It was a pleasure staying here with my family! As soon as we walked in we were greeted by the most pleasant staff. The quickest check-in ever! The nice young lady that checked us in (I believe it was Mia, I'm horrible with names) was the nicest person to deal with, she gets an A+! The rooms were extremely clean, the kids loved the pool.. I can't complain about anything, we will definitely stay here again!! The kids loved it! A wonderful experience!

Room Tip: We were on the first floor and it was very quiet.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, July 31, 2013
Dear Veronica,

Thank you for taking the time to review ou Hotel. Its always a pleasure that our guests enjoy the property during their stays. Evenmore when its shared on Social Media.

We hope to see you and your family if your travels brings you back to the Rocky Hill area

Sincerely,

Sheraton Hartford South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Greenwich, RI
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 21, 2013

I stayed at this hotel recently for a Youth Bowling event and everything about this hotel was very good! The beds are very comfortable, the overall grounds of the hotel are well kept. I used the restaurant for a take out sandwich and the service was fine. The lounge area is bright and airy. Didn't use the pool but many of the kids in our group had a great time. The only thing that could make this hotel a little better would be interactive choices in your room. There were no in-room movies. They do provide Internet access at an additional fee which we used with no problems. The staff could have been a bit more friendly.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, July 30, 2013
Dear Dondo,

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels.

We will investigate more in depth friendliness of our staff, so we can offer a high level of friendliness from our ambassadors at front desk

Thank you for your review,

SHS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Top Contributor
64 reviews 64 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed July 19, 2013

Rooms were new and nice as described herein. I stayed on a Coke promotion, and the hotel did not have the promotion materials. They were going to send it to me in a couple of days, but weeks later, nothing. Also, incorrectly charged for internet; called the hotel twice and left messages - no reply. Staying in a hotel should not be this hard. Finally, I specifically picked the club floor because I was told that there were no dogs allowed on that floor, but sure enough, there were dogs allowed on the floor.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this review, July 30, 2013
Dear Gerald,

We apologize that at the time of your reservation we ran out of the COKE promo items. This was national shortage that affected several properties .This past week we started to recieve the materials. We sent our first bacth of back order items on Friday

You should be getting your in the next few days.

Once again my apologies,

Sheraton Hartford South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Hartford South Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Hartford South Hotel

Address: 100 Capital Boulevard, Rocky Hill, CT 06067 (Formerly Marriott Hotel)
Phone Number:
Location: United States > Connecticut > Rocky Hill
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Rocky Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hartford South Hotel 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
The Sheraton Hartford South Hotel is located close to Dinosaur State Park and Arboretum, golf courses, and popular shopping venues. We also offer guests over 8,600 square feet of meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Starwood, Orbitz, Odigeo, TripOnline SA and Hotels.com so you can book your Sheraton Hartford South Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hartford Marriott Rocky Hill Hotel Rocky Hill
Marriott Rocky Hill
Rocky Hill Marriott

Owners: What's your side of the story?

If you own or manage Sheraton Hartford South Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.