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“Fantastic place!! Heading there again in 2 weeks” 5 of 5 stars
Review of Hilton Garden Inn Preston Casino Area

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Hilton Garden Inn Preston Casino Area
3.0 of 5 Hotel   |   5 Watson Rd, Preston, CT 06365   |  
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Casino Getaway!
Ranked #1 of 1 Hotels in Preston
Johnston, Rhode Island
1 review
3 helpful votes 3 helpful votes
“Fantastic place!! Heading there again in 2 weeks”
5 of 5 stars Reviewed August 7, 2014

Friendly staff, lovely rooms, pool, outside jacuzzi and an awesome fire pit inside a screened in area! Restraint and bar on premises so you never really have to leave the hotel!! Even a Dunkin Donuts across the street if that's what you prefer.

Room Tip: Fairly new hotel so any rom would be perfect
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    186
    77
    15
    8
    1
See reviews for
46
154
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Tarrytown, New York
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed August 6, 2014

Stayed here because the casinos were crazy expensive. Being open only 1.5 years, everything was nice and new. Friendly staff, nice lobby and bar. Nice room with microwave, fridge and coffee maker (Keurig no less).

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwood, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

We held our 20th football re union at the function facility on site. It was unbelievable, We stayed at the hotel as well. Everything about it was above our expectation. The function room, the service and especially the food was amazing. The compliments from my team continue to roll in.

From the first phone call until the event, they where extremely professional and proficient. The prices for the rooms and the event where reasonable to say the least. It was a wonderful event and I recommend them for others to enjoy!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Connecticut
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 5, 2014

This is a gorgeous hotel- nicely decorated with spacious hallways and a very open lobby! We were there to visit the Casino of course. Chad at the Front Desk checked us in and was so accommodating to our needs - we missed the shuttle that runs on the hour and he made arrangements to have the van driver take us there anyway! Believe it or not, it was Chad that picked us up at teh end of the night around 1:15am! Always smiled and made us feel so welcomed.

Hotel breafast was great- fantastic bar too, not like most Hilton Garden Inns: Very lounge-like!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsey, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

This hotel is very new and contemporary and right next to Foxwoods. The staff at the front desk was extremely pleasant and patient considering I had a group reservation for 10 rooms. The rooms were clean and new. The little fridge/microwave area in each room was nice. We used the shuttle to foxwoods and it was quick and efficient back and forth. The bar area is nice. The breakfast was very good and a pretty good value. Overall it was teriffic! We will definitely stay here again

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

My husband unfortunately became sick in middle of night onto the carpet the 1st night. I went down in the morning to let them know he didn't make it to the bathroom. We gave them 5 hours to clean the room. When we returned just the bedding was replaced. Nothing done for the smell on the carpet. We called, they promised to send someone up to spray the carpet. Waited an hour... No One Came. Decided to use the hot tub. Went to desk and asked again, told them what we were doing and that they could go right in while we were gone. Still no one came. Went to dinner down stairs, talked to the manager Chad all he said was yes he heard about it. Didn't look us in the eye, didn't try to resolve the issue. We ended up going out and buying frebreeze ourselves and took care of it. Sometimes accidents happen. Food poisoning isn't fun. Very disappointed with the reaction of the staff. Not the most friendly or helpful to us. They seemed irritated that it happened. Would not ever go back to this hotel. Hotel itself was beautiful. Staff was rude, uncaring, or helpful.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Central Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 4, 2014

Rooms were very small not like other Hilton Garden Inns (and we have stayed in many). Also the TV was a very small flat screen TV... much, much smaller than we have had in other Garden Inns. This is a relatively new Garden Inn and it makes one wonder if all newer Garden Inns will be built like this one.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Preston Casino Area

Address: 5 Watson Rd, Preston, CT 06365
Phone Number:
Location: United States > Connecticut > Mystic Country > Preston
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Preston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Preston Casino Area 3*
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