I got a great rate at this hotel but wasn't sure what to expect based on the other reviews. The decor is definitely dated and the bathrooms in particular could use some updating, but everything was clean and the beds were very comfortable. What really impressed me was the friendly service. I had to fill out a very long (10 pages) questionnaire for an outside appointment the following morning, and had been told I could do it "on-line" and was looking forward to using my laptop and the free intenet at the hotel. After a late check-in, I realized that by "on-line" they had meant "print out and fill in by hand". Well, I don't know about you but I don't travel with a printer, so I went to the front desk in a panic, prepared to pay dearly for each page of the print-out as I had no choice. I was delighted and surprised when the manager invited me to sit at his desk, use his computer to find the link on-line and go ahead and print out anything I needed, no charge.
I was very impressed with the friendliness of all the staff (stayed here 3 nights). If they would update the building it would be a great hotel - but at the right rate I was prepared to overlook the terracotta wall paper, gold bedspreads, and old bathroom.
The level of service was unexpected and a huge bonus.
- Official Description (provided by the hotel):
- The staff of the Quality Inn caters to Group Tours and General Travelers! Located at 55 Lathrop Road in Plainfield Connecticut conveniently off the 395 interstate with the easy bus parking and several restaurant with walking distance, we are proud to be the first choice for many tour companies and local businesses traveling through our city. As well we would like to welcome you to our Hotel for any special occasion such as wedding, business meeting, family reunion, birthday etc…Our outdoor swimming pool is open from 6:00 am to 12:00 am for all our guests to be able to enjoy the nice weather during the summer season. At the Quality Inn, our best interest is our guest satisfaction and is part of our goal to have the opportunity to serve as cordial as your deserve.That is why we have a fitness center open 24/7, business center and free wireless Wi-Fi to have you connected to your business and meeting while you are away from your office, friends and family. To make you feel at home our continental breakfast is serve to you every day with no additional charge!Guestrooms. The 49 air-conditioned guestrooms at Quality Inn Plainfield include complimentary newspapers and coffee/tea makers. Televisions are equipped with satellite channels. All accommodations provide phones with voice mail. Additional amenities include hair dryer’s andirons/ironing boards. Let’s not forget that, at the Quality Inn all your pets are welcome as well. ... more less
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- Also Known As:
- Quality Inn Plainfield Hotel Plainfield
- Best Western Plainfield