I reserved rooms for 219 and 220 for friends of mine on Friday Jan 10. Upon arriving we tried to awake the clerk by ringing the bell, yelling and banging on the wall, finally throwing a couple of plastic and papers at him woke him up. As we were checking in I asked if my credit card was going to be charged at all and sleepily he said no. When we checked out he told me the card was charged and then gave us an attitude about charging the rooms to the actual people who stayed there. We were charged for two extra people in one of the rooms, when I was told on the phone that we could have up to 5 people in each room when I called to make the reservations. Overall the service and stay at the hotel did not speak of quality at all. I have spent the last three days fighting with the manager to remove the charge from my credit card after the rooms were paid for by two of the individuals staying in the rooms.
- Official Description (provided by the hotel):
- The staff of the Quality Inn caters to Group Tours and General Travelers! Located at 55 Lathrop Road in Plainfield Connecticut conveniently off the 395 interstate with the easy bus parking and several restaurant with walking distance, we are proud to be the first choice for many tour companies and local businesses traveling through our city. As well we would like to welcome you to our Hotel for any special occasion such as wedding, business meeting, family reunion, birthday etc…Our outdoor swimming pool is open from 6:00 am to 12:00 am for all our guests to be able to enjoy the nice weather during the summer season. At the Quality Inn, our best interest is our guest satisfaction and is part of our goal to have the opportunity to serve as cordial as your deserve.That is why we have a fitness center open 24/7, business center and free wireless Wi-Fi to have you connected to your business and meeting while you are away from your office, friends and family. To make you feel at home our continental breakfast is serve to you every day with no additional charge!Guestrooms. The 49 air-conditioned guestrooms at Quality Inn Plainfield include complimentary newspapers and coffee/tea makers. Televisions are equipped with satellite channels. All accommodations provide phones with voice mail. Additional amenities include hair dryer’s andirons/ironing boards. Let’s not forget that, at the Quality Inn all your pets are welcome as well. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn Plainfield Hotel Plainfield
- Best Western Plainfield