Stopped off on our way home to Stamford from Ikea; decided to just drive down the Post Road until we saw a place that might serve some burgers for lunch. We came upon B&G and decide to ive it a try (we had never eaten at either locations nor had we heard or read any reviews).
The place is a little quirky with the decorations; a little over the top, but we didn't mind. The staff was extremely friendly and I feel bad about giving the place such a low review, but perhaps the management will get the hint and do something to address the problems there so the staff will have a place to work at in the future.
The food took rather long to come out (a chicken wrap and a New England crab cake sandwich). The crab cake was ok - average, but my wife couldn't even finish half of the wrap. We finished and were ready to go, but for some reason we had to wait another 30 minutes to get our check. I'm not sure why it all took so long; there was plenty of wait staff and very few people in the dining room.
On the way out, the floor manager / host asked us how our lunch was - and we were compelled to explain our experience. He was very apologetic and offered to buy us another lunch anytime we want, but we explained that we are hardly in the area. Again, he seemed very nice and I hate to write a bad review, but that stretch of road has way too many restaurant options and if they continue to operate this way, they wont be open for very much longer and I would feel even worse of the nice people working there were out of a job. By reading other reviews on this and other sites since we got home, I see we aren't the only ones who had a rough experience. I hope the management can address their issues.
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