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Comfort Inn: Traveler Reviews

2.5 of 5
100 Essex Rd, Old Saybrook, CT 06475
Hotel amenities
Comfort Inn
Ranked #2 of 8 hotels in Old Saybrook
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104 reviews from our community

    Trip type
Traveler rating
    22
    26
    19
    15
    22
Date Rating
Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“good for the casual traveler”
3 of 5 stars Reviewed October 20, 2012

Located right off I-95 and U.S. 1 on the central Connecticut coast, this chain hotel is absolutely fine for the casual traveler - room was large, bed comfortable, bathroom just right and well-equipped. Breakfast was advertised as continental but was full, including making waffles. Staff was friendly and helpful, wifi in room and free computer in lobby, large heated indoor pool.

Room Tip: away from the lobby
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask digesq about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oldsayci, Manager at Comfort Inn, responded to this review
October 23, 2012
Thank you for a great response. We continure to inprove our hotel with some renovations this winter. Thanks for staying with us.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Hartford Ct
1 review
“Totally Satified”
5 of 5 stars Reviewed October 12, 2012

Stayed for 4 nights and enjoyed the stay. Customer Service, Restaurant Service and Pool were great. Breakfast was included and was a full breakfast, Rooms were clean and spacious.

Def will spend a week during the summer and a mini vacation next October!

Room Tip: Stayed in 3rd floor no noise
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kathy102012 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oldsayci, Manager at Comfort Inn, responded to this review
October 23, 2012
Thank You for the great response. We hope to see you again.


Thank You
Brad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Quick overnight getaway”
4 of 5 stars Reviewed October 11, 2012

The Comfort Inn in Old Saybrook was pretty good. The beds were very comfortable and the room was extremely clean. The room was huge - two king beds. I would stay there again. Only problem is the hotel was kind of costly for a Comfort Inn. But, it did include breakfast which is always good. We had a bit of a problem at check in. Our room wasn't ready so we had to wait. It wouldn't have been such a huge deal, but a really big group came in right after us so the line was really long. We had to wait until all those folks were checked in before we got our room. A bit of inconvenience but what can you do. Also, at checkout, the front desk clerk was on the phone with her boss when we were checking out. She was complaining about another guest which I thought was rude. She should have put the manager on hold to take care of us. But, other than those two things, the room was great.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask love2getawayanyday about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oldsayci, Manager at Comfort Inn, responded to this review
October 23, 2012
Thank you for the great response. We hope to see you soon.



Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Epsom, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“DELIGHTFUL”
5 of 5 stars Reviewed October 9, 2012

Everything about our stay in this Inn was perfect. Very pleasant lady welcomed us at reception and gave us the necessary information. Huge bedroom - two large double beds, microwave, kettle etc etc. Very good sized indoor pool and patio outside with chairs.Breakfast included &was made pleasant by ahelpful lady who was there to assist;included how to use the waffle maker!!)
Would not hesitate to recommend this Comfort Inn. Old Saybrook and area quite delightful.

Room Tip: We asked for a quiet room on high floor -there was no traffic noise
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Josephine621 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oldsayci, Manager at Comfort Inn, responded to this review
October 11, 2012
I wanted to thank you for the great response. We continue to make improvements with the hotel. We hope to see you again.


Sincerely
Comfort Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
“Great Location”
5 of 5 stars Reviewed October 9, 2012

This Comfort inn has been renovated in the last several years and is in great shape.
The staff from the hotel are very friendly and helpfull. They serve a full breakfast
in the morning and the beakfast ladies are very helpful and courteous. The hotel is
in a great location for Old Saybrook, Old Lyme, and New London. It has a small
restaurant and bar attached but it is a separate operation. The food there is just
bar food.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Traveler7010 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oldsayci, Manager at Comfort Inn, responded to this review
October 11, 2012
We wanted to thank you for the great response. We continue to make improvements and hope to see you again.


Sincerely
Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Old Saybrook
Comfort Inn Old Saybrook
Old Saybrook Comfort Inn
Address: 100 Essex Rd, Old Saybrook, CT 06475
Region: United States > Connecticut > Old Saybrook
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Old Saybrook
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Comfort Inn® hotel, with newly renovated rooms, breakfast area and lobby, is conveniently located within 25 miles of the USS Nautilus at the Submarine Force Museum, the Connecticut River Museum, Camelot Cruises, Gillette Castle State Park, the Mohegan Sun casino and the Mystic Aquarium & Institute For Exploration. Yale University, Foxwoods Casino and the University of Connecticut are less than one hour's drive from this Old Saybrook, CT hotel. Old Saybrook is one of Connecticut's most beautiful shoreline communities. Several beaches are nearby. There are a variety of restaurants located in the surrounding area. The hotel's new on-site restaurant, Comfort Cafe, offers great food and fun, with happy hour from 4 p.m. to 6 p.m. Monday through Friday, and karaoke and live entertainment Friday and Saturday nights.Hotel amenities and features include:Free continental breakfast Free Wi-Fi Internet access Free local calls Free weekday newspaper Indoor heated saltwater pool ... more   less 
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Comfort Inn
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