This Knights Inn is in Old Saybrook, CT. The only good thing is the location.
We stayed 2 nights- we would have left if I had not gone through a 3rd party to get the room in the first place.
The room was not to bad- on a scale of 1 to 10, I give it a 6.
The only problem with the room itself was that the toilet overflowed.
We could not get any extra towels the second day. They never even came to the room to clean, make the beds, or give us fresh towels. They gave only one small bar of soap for 4 people for 2 days!
When I informed th efront desk, I actually had to argue with the older woman who is part of the family who seemed to LIVE there and also run the hotel.
She accused my 4 year old son of "messing up the room" - we were gone all day and returned to a room that was not cleaned, no new towels- the wet ones we used in the morning were still there and the garbage had not been emptied! I informed her of al of this... she offered me 2 towels when I asked for 4- she said that is ALL I woud get! (UNBELIEVABLE)
Another patron heard this and went ot his room and gave me some of his towels!
Then this older woman gave me 2 empty trash bags! I said fine- I will put themin the cans, but where do I put my garbage from yesterday? She said that she did not know! The same guy who gave me the towels showed me where the dumpster was!
The continental breakfast was a 2 dozen box of Dunkin Donuts with dirty looking tongs on top and one pot of coffee - just like the coffee maker in the room.
Do Not go here! The management is the main issue. I think they should not leave the older lady by herself. After arguing with me about how she had cleaned the room, then her grandson had cleaned the room, then she stated that there was no maid service on Sundays and lastly she claimed that she could not speak English! And that she was old. OMG!
Wyndam, the parent company should investigate them and have the name Knights Inn removed.
- Also Known As:
- Executive Hotel Old Saybrook
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Olotels, Travelocity, Cheap Tickets, Priceline, Venere, Wyndham and Tingo so you can book your Knights Inn Old Saybrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.