HOTEL – it is located just off the highway, sort of an industrial area. Not much around. It was clean. No restaurant on site. Vending machines (drinks & snacks). Ice was located only on the 5th floor only. Plenty of parking.
ROOM – large. Old and worn, definitely in need of some repair. And better housekeeping, I found an dirty towel hanging behind the bathroom door. The vanity looked as if it was falling off the wall. There was a mini-fridge. Microwave. Coffee pot. Not much lighting, it was very dim. The phone offered buttons to dial direct to the Front Desk or Housekeeping and neither worked, you had to dial “0”. Why have a phone with those options if they don’t work. The pillows were awful, too plump. The AC was very noisy.
POOL – small. Clean. Towels offered at the pool but very tiny. Small hot tub. Sauna. Don’t expect an outdoor sundeck, as advertised, it was a 5 x 20 stairwell area.
BAR – it is only open certain days and times. I was there when it was open. It is perfect for a quick drink. No food is served, but they did offer potato chips that were served in a white Styrofoam picnic type bowls. Sort of tacky, just get some real bowls. And peanuts or goldfish would make more sense.
BREAKFAST – certainly enough options for all. Eggs. Sausage. Oatmeal. Breads (muffins, bagels, English muffins). Cereal. Yogurt. OJ & Apple juice. Coffee & tea.
SERVICE – while friendly, not very helpful. I was trying to watch a baseball game on FOX, which is a basic TV channel. The channel was not working and the front desk didn’t care to even attempt to help. I was told to just leave it on that channel and maybe it would come on.
I’d stay again if I had to, it was fine for a late arrival early departure the next day.
- Official Description (provided by the hotel):
- 119 room all suite property with a country decor. FREE Wireless High Speed Internet access. Comfort Suites offers deluxe continenal breakfast and comp shuttle to and from Mohegan Sun Casino. The hotel also has an indoor pool, jacuzzi, sauna and lounge. All guestrooms have a refrigerator, iron & ironing board, coffee & coffee maker, cable, HBO ... more less
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- Also Known As:
- Comfort Suites Norwich Hotel Norwich
- Norwich Comfort Suites