We stayed here last night and I feel compelled to write a review because people deserve a chance to be warned. First of all, the initial impression is nice. We stay at Holiday Inns and HIE's on a regular basis. I was happy to see that it was a newly updated one. At first glance everything looked great! Our room initially was perfect. And then I noticed that it looked like a painting or mirror that was above the desk had either been stolen, broken, or removed, yet there were still brackets on the wall where it had been previously. Weird, but not necessarily gross. Then I moseyed on into the bathroom and was disgusted to see that the toilet hadn't been cleaned in WEEKS at the very minimum. There was a gelatanous, brown substance (ahem) all around the toilet. It was so gross. I wanted to clean it, but there was no toilet brush. The best was yet to come! I sat on the bed and lo and behold, there's ANOTHER brown substance on the blanket. Are you kidding me!? I find it hard to believe that someone could have overlooked this while making the bed. It was extremely obvious. I would have complained and requested a room switch but we had plans to go to the Casino since it was New Years Eve. We were even more irritated when we found out that the next available shuttle to the casino wouldn't be for another TWO hours. The shuttle was the whole reason we stayed here....so that we wouldn't be drinking and driving. Whatever. This hotel is NOT up to Holiday Inn standards. It's deceiving and at first glance might looked "refreshed" but it is certainly not clean.
- Official Description (provided by the hotel):
- Whether you are here for work or play, the newly renovated Holiday Inn Norwich is the perfect destination conveniently located off 1-395, exit 80 with spacious rooms and 8,000 sq.ft. of meeting space. Newly renovated guest rooms offer comfortable pillow top beds, HDTVs, microwave, refrigerators & free WiFi. Enjoy a swim in our indoor pool or re-energize in our fitness center. Dine in for lunch, dinner or to grab a drink in Scorzz Sports Bar & Grill. Scorzz also offers 13 HDTVs, pool tables, dart, shuffle board and other electronic games. With daily shuttle service to Mohegan Sun Casino only 3 miles away and close proximity to Foxwoods and Mystic plus several beaches, you will find that there’s plenty to do from playing by the seashore to testing your luck! *Daily complimentary shuttle service to Mohegan Sun Casino is available on a first come, first serve basis and must sign-up with the Front Desk at check-in. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Norwich Hotel Norwich
- Norwich Holiday Inn