The hostess had us wait a solid 7 minutes (yes, I timed it) while she took a complex, multi-person room service order before we were seated. The restaurant boasts a buffet, but the tables do not allow a clear walking path from the back room to the food, so it's a difficult zig-zag balancing act to your table. Food was not replenished on the buffet at 9am without a specific request for more of that item -- and 9am is well before the end time for the brunch. The room is not properly air conditioned -- yes, it was during a heat wave, but for the price of the hotel stay and the brunch, the temperature should have been comfortable.
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