My wife and I went to the Spa at Norwich Inn with my parents and our 1 year-old daughter. Our group therefore had a range of needs from babysitting to vigorous workouts to meditation and massage. We could not have been more impressed with the service we received. During our stay our daughter became ill and we needed to take her to the hospital and then cut our trip short. (She has recovered fully.) Everyone, especially Maria, the babysitter recommended by the Inn, and Beverly the concierge did an amazing job helping us through this difficult event.

Before we had to leave we were having a fabulously relaxing time. The personal trainer Donna D’andrea gave a helpful and specific fitness evaluation and Susan Ucci led relaxing and calming meditation sessions. Both my massages were excellent, though I want to hold up Victor Grazzianio as unusually able and a fascinating conversationalist.

I enjoy the location, the spa is good/beautiful when kept clean. The menu from the dining room is limited and food is not very good. Drinks are made well. I was unhappy with my massage by the male massous. I requested a women and was happier than last time. But on 2 prior occasions the male that did my body massage started later than any other and ended 5 minutes before my time was up. Due to the fact it happened a 2nd time I said something. He began to stretch me to fill the 5 minutes. I was very dissapointed.I have never stayed over, but could see the rooms to be a little ratty and over priced.