We stayed at the Spa at Norwich Inn in
late May 2008 and have a reservation
to return in early July. My grandparents
were from Norwich and I remember
many visits from my childhood, decades
past. Staying at the Inn was a wonderful
experience in all respects. The kindness,
generosity, care of the staff was superb.
My husband has ALS, Lou Gehrigs disease
and requires a power wheelchair. We
received a complimentary upgrade to
a larger room which was impeccably
clean. The food at the Inn was first class.
We ended up having all our meals there.
A massage after tea one afternoon made
for a perfect stay. Thinking about visiting?
Don't think twice. Click your heels and make
it happen.

My fiance and I enjoyed an overnight here. I loved the decor...they were sprucing most of it up, but it still has a historic, bed-and-breakfasty feel. Everyone we met (reception, spa, wait staff) was incredible. Never was anyone short or inattentive. We felt very well-taken care of. Food in Kensington's was awesome. Our favorites were the pan-seared scallops with mango salsa appetizer and vegetable cannoli. We also loved the complimentary wine tasting. The spa was very clean and pricey, but that was to be expected. No one pushed us to buy anything. That was great. Also, loooooooved the spa showers. I love major water pressure and it was great. Clean, powerful, shower and great products to use in the locker room. It was beautiful and a great getaway. Note: We had room 54-the furthest from anything. It was HUGE though. We didn't pay for a suite, but it had an entrance hall, large bathroom, another hall, couch, armchair, king bed. very nice, but only if you can do the walk.

I have been to the Spa a few times and find that its beautiful grounds and quaint atmosphere make it great for a nice weekend away. The service was excellent both in the restaurant and front desk/room services. I found my dinner excellent especially with the piano player for entertainment. Also its close proximity to both casinos was a plus. All in all I recommend this place for anyone looking for a nice getaway in CT.

After reading some negative reviews about this place lately, I simply had to comment about the wonderful weekend my fiance and I had last weekend at this facility. I had been there about 8 years ago, but was skeptical about going back after what some people said about it recently. Let me first say, that yes - the decor and such is a little outdated, but still very classy and nice. The place overall needs some touch-up and updating, but overall, this had no effect on our weekend. The customer service at the hotel was amazing. We arrived early and they even had a bellman drive us down to look at two different villas to see which one we wanted to stay in. They also offer complimentary pick-up from any villa back to the main area (where the spa services are offered), and free valet parking if you drive up there, and there are no spots. Further, they offer free shuttles to Foxwoods casino (20 min away)(Note, Mohegan is only 5 minutes away, and we liked that one better). The Villa we stayed in was clean and very tasteful. Again, needs a little updating, but it was GREAT for the time we spend there, and we loved the fireplace (complimentary wood bundle included). Our lunch at their restuarant was a little overpriced, but very health-minded and delicious! The spa services are admittedly VERY OVERPRICED, but I knew this going there, and this is not a place you go to everyday. We took full advantage of the whirlpool, sauna, steam room, relaxation room and complimentary tea, and fruits in the spa. Our spa services (while pricey) were still very enjoyable. Overall, we truly enjoyed our stay, and my fiance said he was so relaxed afterwards he was like a "new man".