After reading some negative reviews about this place lately, I simply had to comment about the wonderful weekend my fiance and I had last weekend at this facility. I had been there about 8 years ago, but was skeptical about going back after what some people said about it recently. Let me first say, that yes - the decor and such is a little outdated, but still very classy and nice. The place overall needs some touch-up and updating, but overall, this had no effect on our weekend. The customer service at the hotel was amazing. We arrived early and they even had a bellman drive us down to look at two different villas to see which one we wanted to stay in. They also offer complimentary pick-up from any villa back to the main area (where the spa services are offered), and free valet parking if you drive up there, and there are no spots. Further, they offer free shuttles to Foxwoods casino (20 min away)(Note, Mohegan is only 5 minutes away, and we liked that one better). The Villa we stayed in was clean and very tasteful. Again, needs a little updating, but it was GREAT for the time we spend there, and we loved the fireplace (complimentary wood bundle included). Our lunch at their restuarant was a little overpriced, but very health-minded and delicious! The spa services are admittedly VERY OVERPRICED, but I knew this going there, and this is not a place you go to everyday. We took full advantage of the whirlpool, sauna, steam room, relaxation room and complimentary tea, and fruits in the spa. Our spa services (while pricey) were still very enjoyable. Overall, we truly enjoyed our stay, and my fiance said he was so relaxed afterwards he was like a "new man".
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.