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“Disappointing girls' weekend venue” 2 of 5 stars
Review of The Spa at Norwich Inn

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The Spa at Norwich Inn
3.5 of 5 Spa   |   607 West Thames Street, Norwich, CT 06360   |  
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Hotel website
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Hotel amenities
Special Offer
Special B&B Package $149
Ranked #1 of 5 Hotels in Norwich
Certificate of Excellence
New York City, New York
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Disappointing girls' weekend venue”
2 of 5 stars Reviewed March 26, 2013

We just went for an overnight and spa getaway. They overcrowded the spa to such an extent on Saturday with day guests that the 8 (absurdly inadequate to begin with) beds in the relaxation room were constantly taken. Often with day guests wearing jeans and sneakers. We rearranged couches by the juice bar to have a spot to chat in our group of 4. The hot tub was similarly over capacity, which made it unappealing, especially when combined with the inopportune location next to the toilets, deep in the locker room.

Exercise classes (yoga Saturday and cardio Sunday am) were fine, but the $27.23 (?) charge is absurd given the product and what you're paying for everything else.

We chose to go to the (non-restful) casino nearby for dinner because the menu of the Inn's restaurant was so appealing. Further, the decor is out of date and stodgy, making it completely unappealing for our Saturday evening.

Room Tip: We had a duplex in the condos - good for a group, but sort of dorm living - the queen bed upstairs w...
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • Any
English first
Connecticut
Level Contributor
4 reviews
5 of 5 stars Reviewed March 24, 2013

Great place for a girls weekend. Enjoy the package deals that they offer at the Norwich Inn. 2 nights, breakfast and dinner. Then booked your treatment in the spa area. Towels, robes slippers provided. You never have to leave. Massages, indoor pool, fitness center, group classes, hair and nails. If you feel the need the Mohegan is down the road. Close to Massachusetts, Rhode Island and Connectiuct.

Room Tip: I would ask for a room in the main lodge. They do offer large rooms in the condos close to the Inn...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 14, 2013

This is a first-rate spa with a hotel complex. Great spot for a weekend or weekday of spa treatments and relaxation. Great service, great food and access to the Connecticut casinos. Bring your spouse and treat her to a day or two of R&R. Golf course near by makes it a good set up for husbands to get away while the ladies chill. Def. a place where women gather for bonding, bachelorette gatherings, etc. They provide a good value. I have been there may times over the years and highly recommend. A great value compared with spas closer to Manhattan for sure.

Room Tip: Try and get a room facing the courtyard.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, Connecticut, United States
Level Contributor
139 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed March 14, 2013

I have been here many times with a recent one in February 2013 for my birthday. The location is great because it is near Mohegan Sun shopping and restaurants (and gaming of course). I have stayed in both the villas and in the main hotel and both are nice. The villas are great for 4 people to stay for a nice weekend. The small kitchens are nice and you can cook and eat there are eat in the main hotel. The service is excellent. They are happy to pick you up from your villa and take you to the main hotel for spa services, dinner, etc. The spa services are very good as well as the fitness classes.

Room Tip: closer to the main hotel if you are in a villa. also, if you go in the warmer months, a villa near o...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 5, 2013

We've been to Norwich several times, most recently in early 2013. The Inn is lovely and the spa is very pleasant and worthwhile. The massages and other treatments are professional and restorative. The main restaurant, Kensington's, is not all you might hope; it tries too hard, with dishes that are more complex than successful, though not in every instance. The servers have a habit of saying "voila" when they remove the lid off your entree, which is almost comically straining for ...elegance? We preferred eating at the appealing bar Ascot's, with its simpler menu. The staff is extremely helpful and not intrusive in any way. We enjoy staying in the main building rather than a villa so that it's comfortable to go to and from the spa in the provided robes. The spa itself has a pool- usually empty unless there is a water exercise class- as well as a relaxation room, wet and dry saunas, whirlpool, a well-equipped fitness center and various places to just lounge around, including a smoothie/light meal spot. Fresh fruit and teas are available gratis in the pleasant and clean locker rooms. (One peeve- must they have a TV in the men's locker room, tuned to ESPN and always on? I go to a spa to get away from TV, etc.) The spa is full of large windows that mainly look out to peaceful, undeveloped woodland. When we've been, the clientele has included multiple small groups of women friends, but also a fair number of couples spanning the age range.The area does not have too much to offer, particularly if you are not interested in the two huge casinos nearby. Mystic and other shore towns are not too far and can be enjoyable day trips. But if your time is limited- a weekend, say- you may be quite happy to stay in the inn anyway.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 25, 2013

I traveled with a group of 6 women for a two night Spa Vacation. There are two wonderful restaurants on property. Menus list calories, carbs, protein, etc. in an effort to assist you in making healthy choices.
We opted to stay in the Duplex Villas rather than the Inn, since accommodations at the Inn were more geared towards two guests. The Villas are nice, very clean, well equipped, although the furniture was older and not as comfortable as could be. Considering we were in the room for a short time, the accommodations were fine for us.
The Spa itself is the best part of this place. It is professionally run with a host of treatments, all performed by trained and caring people. Overnight guests at the Inn/Villas pay $5.50 per person for parking, use of all spa facilities (pool, meditation room, hot tub, sauna, lockers, showers, complimentary teas, 1/2 hour wine tasting, afternoon tea and scones, etc.)
A bonus, if you like shopping, gambling and eating out, is Mohegan Sun Casino - located less than a mile from the hotel. There is also a weekend shuttle to Foxwoods Resort and Casino.
I would recommend this Inn for ladies looking to relax and pamper themselves in a wonderful atmosphere. There are also men's facilities on site and I saw many couples as well. Day passes and packages are also available.
This was a great experience.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 21, 2013

We came for an overnight getaway. I found the spa to be excellent: good range of services and good staff. It was very restorative. We stayed in a villa. It was nice and clean, though the decor was dated. I would have preferred to be in the hotel because it would have been easier to go back and forth to our room. But the villa has advantages for a longer stay since the room is large and you can have breakfast (or other meals) in the room since it has a kitchenette. We did hear the footsteps of the people upstairs in the middle of the night, so maybe you are better off being in an upstairs room.

The whole place could use some renovating. It is quite clean, but the whole place is a bit dowdy and could use a face lift. That would go a long way in making it a much more special place.

The food was expensive, but I didn't expect it to be cheap. The food at the spa juice bar and in Kensington's was pretty good.

Room Tip: If in a villa, try to get one that's close to the main building.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Spa at Norwich Inn

Address: 607 West Thames Street, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Amenities:
Business Center with Internet Access Kitchenette Spa
Hotel Style:
Ranked #1 of 5 Hotels in Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich

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