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“Wedding at The Inn” 3 of 5 stars
Review of The Spa at Norwich Inn

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The Spa at Norwich Inn
3.5 of 5 Spa   |   607 West Thames Street, Norwich, CT 06360   |  
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Hotel website
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Hotel amenities
Special Rate
Special B&B Package $149
Ranked #1 of 5 Hotels in Norwich
Johnson, Vermont
1 review
“Wedding at The Inn”
3 of 5 stars Reviewed June 4, 2012

My Grandsons wedding - many relatives stayed in villas there. Beautiful
setting. Wedding coordinator was terriffic! Bartenders were horrible!
The drinks were $10 each!!! and were mostly mix. The woman bartender had an attitude, threw things, refused to do drinks told other
bartrender to do it. My suggestions is rent room 10 just up up the stairs
from ballroom - have it stocked with your own liquor - run up and fill your
glass.. THE WORST WAS THE BRIDAL SUITE HAD NO HEAT - THEY
BROUGHT IN SPACE HEATER WHICH DIDN'T WORK! THEY HAD TO
CHANGE ROOMS IN THE MIDDLE OF THEIR FIRST NIGHT - NO DISCOUNT EITHER. The servers took the grooms food away while he
was dancing! They tried to take peoples at my table and I stopped them.
They also were collecting wedding favors while people danced! One
villa was contaminated with ants!

Room Tip: see above REVIEW DRINKS $10 and were mostly mix. Rent room 10 and stock your own
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  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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352 reviews from our community

Traveler rating
    163
    77
    45
    38
    29
See reviews for
51
97
20
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • Any
English first
New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 3, 2012

Just got back from the Norwich inn. The inn staff very attentive from greeter to gift shop staff. The villas and surrounding areas intimate and relaxing. Upon entering our villa in section 1500 the smell of dampness and mustiness was strong. Ready previous reviews, the furniture is dated but bed was very comfortable. If the inn wants to keep that old country charm and reduce the musty smell, spend some money and get rid of the carpeting in the villas and put down faux wooden floors or granite tiles. Invest in de-humidifiers. Last, we went to the restuarant for breakfast and they were allowing people with bath robes and barefooted for breakfast!! This is both unsanitary and gives the inn a cheap feel to allow this.
For a historic place and beautiful surroundings, this should not be allowed especially the amount of money one spends staying here.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2012

I did not stay within the Hotel itself, but i did come for a day at the Spa with my Friend for her Birthday. To say the least, the services were average but the Juice Bar was AMAZING! Angelica was the one working behind the juice bar when we went. I wanted a chicken ceasar salad minus the ceasar dressing. She easily accomidated to that and was quick to offer me a different dressing. I can honestly say i have never had a salad like that before.The frozen yogurt with granola was also very good. As for my services i had a swedish with Kerry, who was very average, i started face-up as well which was new for me. I also had a Reiki session with whom did not introduce herself or was wearing a name tag. I will not be doing Reiki ever again at a Spa, i think that should be left to professionals. At the last minute i asked if they had an opening for a Viatmin Wrap, which they did. I had an older woman whose name escapes me, but it was my first wrap and i would do it again in a heartbeat just as long as i had her again. All in all, the services were average, but i would go back any day for Angelica and her Chicken Salad!

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, CT
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 21, 2012

My sister and I just returned from a lovely weekend! We participated in the rejuvenation package. The spa services were incredible! The staff are very friendly throughout the resort. It is a very beautiful area. The grounds are well kept and clean. The fitness area is very nice and up to date. We participated in the swim class Sunday morning. She was fantastic!!!! Yoga teacher Monday morning not so...very particular about seat arrangements in her class. She could not find my name on the list, and made it very clear I was not to stay if the class was full. It all worked out in the end!!! I was able to stay!! Those isssues I roll off my back. She turned out to be a good teacher. The staff in the restaurant were great!! We loved the food.Remember to try the juice bar. yummy!!I I had a nice time in the gift shop. LOvely yoga clothing, lotions, etc. Kelly was so pleasant in the shop!! I enjoyed talking with her and she was so helpful. We usually visit the Cranwell Spa in the Berkshires, but I do love this place!!! See you soon.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 13, 2012

After going for 7 years to the mother's day brunch, we were so disappointed this year, we will be going elsewhere next year. The price has stayed the same, $39.95, but the quality and variety has gone down. The drinks started at $9.. for approximately 5-6 oz wine and then went up. The cheese bar was eliminated, the dessert choices cut in half and not a single one up to par. The service, even though over 1/3 of the tables were empty, was poor. We waited twenty minutes for drinks, except when it came time for coffee (felt like being rushed to pay our bill and leave). NOT once were our dishes cleared between trips to the buffet...so we cleared our own dishes by putting them on empty tables closeby. We used the same silverware for all courses, including desserts. We asked waiters and bus boys to take our dirty plates away and they just walked by us. We spent over $200 for three people (four drinks total for the three of us) and left very disappointed. BTW...there was an orange peel left on the doorway between where we were sitting and the dining room...poor attention to detail. We do have to compliment the chef for the main courses served...which is why we gave a 2, rather than a 1 for value..it was the service and other things mentioned above that lowered the ratings...

  • Stayed May 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottetown, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 8, 2012

I stayed at this hotel with a friend in October 2011 as we were traveling down from Boston. We unfotunatly were only able to stay one night but it was very beautiful. We arrived in the evening and we could see how amazing the grounds were. Everythign was well lit and there were a lot of parking spaces. Check in was simple and the lady was very friendly. The entrance and foyer of this hotel is beautiful very impressice. The room was also very nice a bit on the small side but it was all we needed. Check out was also very quick and again very friendly. I would recommend this hotel to anyone looking for a nice relaxing stay some place beautiful. I am only sorry I didnt get to experience the spa....but that will be saved for my next trip down. :) No complaints.

Room Tip: Make sure to ask for 2 double beds iif not you will recieve a queen. If you want the double they wil...
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  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Longmeadow, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2012

What a breathtaking Georgian Inn, with manicured lawns, and the feeling of stepping back in time. Upon entry you feel as though you are transported and enveloped in something special, then you get whisked away by the beautiful spa and the people who greet you. Once we arrived we were given itineraries which we were asked to review, when an impeccably mannered and dressed petite dynamo inquiries why we weren't on a package. When making the reservations for my friends we were undecided on the length of time we would spend their, but once we were their we didn't want to leave. Adjustments were made in a jif and now we could enjoy lunch and the afternoon tea and sconces as well as the wine tasting.

And everything about our day was absolutely lovely, it has been years since my life has allowed me to get away on a fun filled woman's day with my closest friends, and I am now wondering why it took me so long to return, and now with the birthday incentive I am definitely going to make it an annual event if not bi-annually, and the day spa package values cannot be beat. I am so glad the manager made that change at the cost of losing money, but it seemed her best interests for us was not the facility making money but us having the best value. That doesn't not happen in this economy and it was refreshing. Without a doubt I will return and cannot wait until the next time I can, as I have put in my future birthday requests for a gift certificate to your facility.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Spa at Norwich Inn

Address: 607 West Thames Street, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich

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