Once again we chose The Spa at Norwich Inn - our multi-generational and income diverse group of Spa divas! We want to feel at home, be treated like celebrities and have great treatments, eat beutiful food and leave feeling like this "investment" has a great pay-off. So, again, from the warm reception of the Inn doorman and front desk, we wound our way through the lobby, a familiar and beautiful path now, down the dramatic circular staircase to the Spa. Another warm greeting, great service - they knew our names! The Spa lobby has been redone and the outdoor furniture and lounges and umbrellad tables for dining are wonderful. The afternoon was spa-tacular, we drifted into relaxed conversations on the lawn lounges before and after treatments and our fitness classes. Oh that massage and facial and final make-up and hair style. Best yet - the outdoor cabanas for massage overlooking the lawns. Great for girlfriends too!.. If you have any questions, ask for Danielle Knerr, the Spa Director. She helped us with one of our "Fragile" friends and customized a stay just for her. The vote is in for our Fall getaway. Their packages include everything. We will be back!