My husband and I spent 3 nights here 2 weeks ago & were very pleased with the Norwalk Inn. We had come for the Boat Show and driving to the marina from the inn was a straight shot & very convenient. The room was comfortable & clean, the inn overall was attractive and clean. We did not eat at the restaurant, but found the bar to be a pleasant place to relax for a few minutes before or after going out for dinner. The staff were all extremely friendly and very helpful. I enjoyed the ambiance of the inn, as it has a history & is not just a cookie-cutter chain hotel (not that there's anything wrong with that!). We would definitely stay at the Norwalk Inn & Conference Center if we returned to Norwalk.

Our company traveled to The Norwalk Inn for a conference held the next morning and we all agreed we were impressed from check-in to checkout.
My room had free, wireless Internet, free bottled water and a newspaper delivered in the morning. The bed was one of the most comfortable ones I’ve slept on, room service was phenomenal and our complimentary breakfast opened early enough that we had time to go for a swim before the 9am meeting.

We all agreed to recommend the Inn for our next training session in May. It was easy to get to, we could all socialize and talk about our meeting while sitting poolside, and had everything we needed: great service, A+ location, attentive staff, delicious food, a house computer, and the cutest bar for drinks. We just loved it.

Thanks to everyone for making us enjoy what could have easily been a stressful day and night.

I was very dissapointed to find they would NOT accept my AAA card for discount. As I do at every hotel, I gave them my AAA card when I checked out and paid my bill. They first of all said it was expired. Instead of taking it upon themselves to call AAA when I told them it wasn't I had to almost beg the girl behind the desk to pick up the phone. She was very disgusted and not in the least bit helpful. I have been a AAA member since 1992 and I knew my card was not expired. When she found out it wasn't expired she still only gave me credit for one night instead of all three nights we stayed. That amounted to $40.00 extra per night. As far as I am concerned this hotel stole $80.00 from me. I was advised by the people we met with in CT. before we came, to stay someplace else. I now wish I had heeded their advice. It was worth far more to me than the $80.00 the hotel stole from me. The ONLY way any of us would stay there in the future is on the vague chance that they would attempt to make things right with. Fat chance!

I'm not sure if the person who wrote the last review was talking about the right hotel - I think they have confused hotels because the Norwalk Inn is by far one of the best hotels my boyfriend and I have stayed at in a long time. We live in New York City and we enjoy taking weekend trips around New England. When it comes to a nice clean place to say that's not over-priced we highly recommend this one. Evedn though it rained this weekend and we ended up staying indoors instead doing the usual outdoor events we are used to, everyone who worked at the Norwalk Inn made our stay so comfortable. The food is delicious and the staff is willing to bend over backwards to get you what you need. I think they did a renovation or something 2 b/c they didn't have granite floors or marble the last time we came. Prices are fair we paid $109 as AAA. The only thing my boyfriend gets a little upset at is we have to keep our dog in the car since they r really stric on pets.