I'm not sure if the person who wrote the last review was talking about the right hotel - I think they have confused hotels because the Norwalk Inn is by far one of the best hotels my boyfriend and I have stayed at in a long time. We live in New York City and we enjoy taking weekend trips around New England. When it comes to a nice clean place to say that's not over-priced we highly recommend this one. Evedn though it rained this weekend and we ended up staying indoors instead doing the usual outdoor events we are used to, everyone who worked at the Norwalk Inn made our stay so comfortable. The food is delicious and the staff is willing to bend over backwards to get you what you need. I think they did a renovation or something 2 b/c they didn't have granite floors or marble the last time we came. Prices are fair we paid $109 as AAA. The only thing my boyfriend gets a little upset at is we have to keep our dog in the car since they r really stric on pets.

Stayed at this hotel for second time and will be back there for sure.
Especially for business the location is perfect (close by Int.95)
Its a family runned hotel with excellent service.
We would recommend to upgrade to a suite type room, which is only appr. US$ 10.00 more per night.

I had a chance to stay at the Inn during a business trip to Fairfield County in
August and I have to say that it was exceptional.

The most notable thing about the place is that it's a family run establishment.
The owner's daughter, Lisa, took a personal interest in my stay and helped with
everything from wake-up calls to special luggage storage and transportation to
and from my convention. She even spent the better part of an hour telling me
about the better clubs and restaurants within easy driving distance.

Overall, this was a family-run place from a management that did the job and
cared, which matters, in my book.

The third good thing about the place were its affordable rates. It's not the
Waldorf Astoria by any means, but it's more than comfortable and well-run, and a
great value for the money. The hotel even has a relaxing cocktail lounge and a beautiful outdoor pool. So, overall, I'd give it a very high rating. I'd go
back in a minute.

It was a great escape from city life, and that horrible traffic on 95 (just mimutes away).

Nice to look at, and once considered a fine hotel, but the hotel shows it's age. We held a board meeting there when we couldn't get another space. The food was mediocre, the table cloths were dirty and had to be changed twice. The AC didn't properly cool the room (in July), which had a distinctly moldy odor to it (the meeting rooms are next to the pool).

The service was fine, but not much they could do to compensate for the shoddy surroundings. I would not recommend their meeting spaces.