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“We were guaranteed a Nonsmoking Room but arrived to find our room stinking of stale cigaret smoke.” 2 of 5 stars
Review of Stardust

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Stardust
2.0 of 5 Motel   |   544 Providence New London Tpk, North Stonington, CT 06359   |  
Hotel amenities
Hastings NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“We were guaranteed a Nonsmoking Room but arrived to find our room stinking of stale cigaret smoke.”
2 of 5 stars Reviewed 1 week ago via mobile

We made our reservation a month in advance for a one night stay in the N Stonington area and were assured that we had reserved a nonsmoking room.

Upon arrival, we noticed that our room, number 112, did not have a "Thank You For Not Smoking" sign as did the other rooms and upon entering the room smelled a strong odor of stale cigaret smoke. We also noticed that there were two cigaret burns on the bedspread! I immediately brought the matter to the attention if the owner who reassured me that nobody could have smoked in the room because all rooms were non smoking except for room number 110, which also lacked the "Thank You For Not Smoking" sign. He said that he couldn't change the room because the motel was full.

While the owner was polite, we felt that he was not being truthful with us or accommodating and we had very unpleasant stay in the room.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 people have reviewed this hotel

Traveler rating
    34
    17
    4
    4
    4
See reviews for
9
27
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Bridgton, Maine
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I work as a pilot car driver escorting oversized loads around the country, Usually when I see a local motel nearby a truck stop I look for a chain type lodging even if it means driving some distance.The Stardust motel looked nice so I took a chance and was delightfully surprised by the great value, spotless and well appointed room and pleasant owner, Jody at the desk. My room had a king size bed, desk, comfortable chair, microwave and fridge. I recommend this little gem to anybody thinking about staying in the area.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stardustmotel, Manager at Stardust, responded to this review, 2 weeks ago
Thank you Brian for you kind review. We really value our guest and try to make everyone's stay an enjoyable one.
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North Adams, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We booked months in advance for a planned week-end of shopping and gambling. Arrived at 6 p.m. and our 2 queen bed room had apparently been given away to someone who arrived earlier as he put us in a king 1 bed room. No apologies, no explanation except that was all he had. He saw what we had reserved. Would never come here again. Prepare for a bad Porky Pig imitation with a swear word in his joke he tells everyone. No suggestions where we could stay on a Friday night. He really didn't seem bothered except when we said we wanted a refund. Fortunately, we found a great place closer to Foxwoods with a shuttle bus, very nice rooms and a big, free breakfast.

Room Tip: Get there early if you want your reservation honored. Apparently they overbook and take first come...
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Would strongly recommend. Very clean, nice staff, nice room, continental breakfast, close to the highway, affordable. We'll go back because it's close to great sites and food. It's also near gas, donut shop, and other conveniences.

Stayed June 2014, traveled with friends
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Yonkers, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2014

This motel is about fifteen minutes away from Foxwoods Casino. It's a family run, well kept, clean place to stay. The owners are very nice as are the rooms. Nice clean tiled bathrooms, nice carpeting that looks almost new, comfortable king beds, fridge, micro, and large flat screen TV. We stayed there twice and will every time we go to Foxwoods for a weekend.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2014

We love to stay at this little out of the way motel...Very clean and the owners are so friendly. We find it so convenient to all the casinos in the Ct area and we hope to keep coming back to Stardust...

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmingdale, New Jersey
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2014

The good: Room was very clean, manager was friendly upon arrival, helped find a restaurant that would deliver during snowstorm.

The bad: Manager would provide nothing but "Sorry about that, but it's Sunday and I can't get a plumber" when told that our shower would only give us, at best, lukewarm water. Bed was VERY soft, so if you like it in any way firm, avoid.

The ugly: Made our reservation on Travelocity and explicitly chose the "Pay at hotel" option so that we could pay cash. Upon check out, the manager insisted that we already paid with the credit card we gave online. I protested, but gave up the fight quickly as I realized nothing would be done.

If all you want is a clean room with no expectation of help if anything goes wrong, it will be fine. Personally, I will look elsewhere next time.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stardustmotel, Manager at Stardust, responded to this review, February 19, 2014
Thank you for your review. I would like to apologize for any inconvenience you may have been cause. I would have offered another room to be able to take a hot shower but due to the holiday weekend, we were completely full and did not have another available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Stardust

Address: 544 Providence New London Tpk, North Stonington, CT 06359
Location: United States > Connecticut > Mystic Country > North Stonington
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in North Stonington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stardust 2*
Reservation Options:
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