We show up and right from the start it was awful. We get there before everyone else in our party and in order to get into the room we have to charge my credit card or not get into the room. We were told before that the credit card that we reserved the rooms with could just be charged. Instead they charge my credit card which i was told was just for hold and not be charged, but when my dad arrived they also charged his. We are given our keys and they don't work, so we have to go back to the front desk to get them to work. Our room smelt like a rabbit had stayed there before. It was digusting how bad the room smelt. The ceiling looked as if it was going to fall apart and the room looked like someone got in a fight in it. Thank god we only stayed a night!!!
- Official Description (provided by the hotel):
- Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn North Haven Hotel North Haven
- North Haven Holiday Inn