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“Good business hotel” 4 of 5 stars
Review of City Lodge Hotel Port Elizabeth

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City Lodge Hotel Port Elizabeth
3.0 of 5 Hotel   |   Cnr Beach and Lodge Roads | P O Box 13352, Summerstrand, Port Elizabeth 6013, South Africa   |  
Hotel amenities
Ranked #7 of 10 hotels in Summerstrand
North Brunswick, New Jersey
Top Contributor
65 reviews 65 reviews
49 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
“Good business hotel”
4 of 5 stars Reviewed August 17, 2013

I stayed at the City Lodge for one night. It is a good business hotel with friendly staff and decent rooms. The front rooms offer a beautiful view of the ocean. Conveniently close to the boardwalk and the casino.

The check in staff was very friendly and helpful.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this review, August 19, 2013
We're glad you enjoyed your stay and hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Cape Town
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 3, 2013

I have frequented City and Town Lodges for many years and have never been disappointed. This hotel is fine - although I did probably get one of the less desirable rooms on the ground floor with no sea view. (I had also booked a room with a shutter between the room and bathroom but did not get it when I checked in). I wonder if the extra few hundred rand to stay in this hotel rather than the Town Lodge next door is really worth it, unless you get a good room. Breakfasts are great, if a bit pricey.

Room Tip: Get a sea view!
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this review, August 5, 2013
Thank you for your kind comments - we're glad you had a good time in PE.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grahamstown, South Africa
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 7, 2013

Lovely place, decent value for money and generally has most of the amenities that you need.

BEWARE:

Room service: the room service from the hotel is NOT room service as normal hotels define. Although it is not indicated in the room booklet you will have to go downstairs to look at a menu and order. Then they will forget to inform you that they DON'T bring it to your room when its ready unless you somehow thought to ask. I had to get out of my bath to to walk downstairs (after a long day of Ironman) and had to carry these massively heavy plates across the hotel. After nearly collapsing on the stairs and down the passage I was NOT amused.

I don't see why they couldn't bring it to your room, I'd even pay an additional charge for it but don't label something "room service" if in actual fact you mean "a takeaway". Even when enquiring from the front desk she said that I need to order down stairs but never said a word about having to collect it afterwards and neither did the waiter. The first time I heard of it was when the phone rang to tell me I can come down and get it. Not great food either for what they charge.

The service in the actual restaurant is also poor. Waiters need to be tackled in order to come to your table and get generally frazzled if there are more than two tables.

That being said nice hotel and lovely location, perfect if you are only there for a short time.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton Coldfield, United Kingdom
Top Contributor
61 reviews 61 reviews
44 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 28, 2013

Arrived at City Lodge at about 9.30 at night after a 13 hour drive and with no booking. The reception staff were excellent, very efficient and got us booked into our rooms very fast. The rooms are really well furnished and of a good quality although they are on the small side. I would not want to stay here for a week due to the room size but for one night stay it was really good.

The breakfast was excellent and I loved the Lemon Poppyseed muffins.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this review, May 30, 2013
Thanks for your comments - we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset West, South Africa
Top Contributor
119 reviews 119 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 13, 2013

I stayed one night in this hotel at arguably the busiest time of the year (Ironman competition) and was impressed with the efficiency of the hotel staff. This hotel is a tad noisy as walls are a little thin and all the exercise and adrenalin junkies wake far too early and speak in loud excited voices, however, be that as it may, the hotel suits the needs of the business traveller to a "T". I was too tired to sit in the lounge having supper, so I ordered my food "trayed" and took it to the room where I was able to lounge in slothful indulgence. The food was delicious and I got what I ordered - the salmon trout salad and the chicken soya wraps are both recommended. The only thing that did not work in the room was the fact that the safe is far too small to accommodate a laptop computer. Otherwise this hotel is very well situated along Beach Road and is central for town or the airport. Access and exits are easy as there are traffic lights at the intersections and basement parking is provided. As for the price - remarkably low!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this review, April 15, 2013
Thank you for your review of our hotel - we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 28, 2013

Staff are always accommodating and friendly.spotless rooms .Breakfasts has variety to satisfy all taste buds.
This is always my choice of accommodation when in Port Elizabeth.
There is a crystal clear swimming pool and a equippped gym on the premises.
For the runner there is a awesome promenade which is long enough for a good run on the shoreline.
Walking distance from the casino.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this review, March 30, 2013
Thank you for your kind comments. We are so glad you enjoyed your stay and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 27, 2013

We fealt this hotel was very well located as it is walking distance to most attractions around Summerstrand. The service was great and any request was met with enthusiasm. we were however upset that the "room with a view" that we booked actually had a view of the small swimming ppol in the back and that no rooms in the Hotel have sea views. This was a good thing in the end because it encouraged us to go out and explore the city. The following week we stayed at the Raddison Blu down the road. It was almost double the price and the views were amazing from room but the service was terrible and definetly wasnt worth the extra cost as City Lodge (3 star) had much better service. Would recommend for any traveler hoping to be in a greatlocation in PE but not looking to spend a lot of time in room as there are no views

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel Port Elizabeth

Address: Cnr Beach and Lodge Roads | P O Box 13352, Summerstrand, Port Elizabeth 6013, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 10 hotels in Summerstrand
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Port Elizabeth 3*
Official Description (provided by the hotel):
The hotel has a swimming pool for those hot summer days as well as a fitness room and a small meeting room for guest use. It is across the road from Humewood Beach, within walking distance of many restaurants, 500m from the Oceanarium and Boardwalk casino and entertainment area. The hotel is 8 minutes from Port Elizabeth’s CBD and 10 minutes from the Port Elizabeth Airport. ... more   less 
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Also Known As:
City Lodge Port Elizabeth Hotel Port Elizabeth
City Hotel Port Elizabeth
City Lodge Hotel Port Elizabeth Summerstrand

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