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Holiday Inn New London - Mystic: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 29 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
8
3.0 of 5 stars
5
2.0 of 5 stars
7
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 6 hotels in New London
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  • Hotel class: 3 of 5
  • Rooms: 136
  • Address: 269 N Frontage Rd New London, CT 06320
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Waterfront Hotel located 3 miles from downtown; 6 miles from GON Airport; 7 miles from Mystic Seaport & Marine Aquarium. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $106 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn New London - Mystic

( 8-12 of 29 )
“Has a shuttle to Mohegan Sun”

Holiday Inn New London - Mystic

Jun 7, 2008
1/1 found this review helpful

My husband and I stayed at this hotel for 1 night in April. We had tickets to see a concert at the Mohegan Sun and that hotel was sold out. The Holiday Inn is right on I95. Unfortunately, they did not have a non smoking king size room available. But we took it anyway as several hotels in the area were already sold out. This hotel and a few others nearby have a shuttle service to the Mohegan Sun. It cost about $22.00, but they give you a coupon for $10 to gamble and a free buffet/or $10 off another restaurant. It was our first time to the Mohegan Sun and as the shuttle was entering flashing signs indicated that 2 parking lots were already full - we were glad that we didn't have to worry about finding parking. We were able to have a few drinks and not worry about driving as the shuttle was door to door service. The following morning the staff at the Holiday Inn restaurant were great! It's not an elegant hotel, but I would recommend it because the staff were great and it is really convenient.

  • This TripAdvisor Member:
    • Liked — Convenience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramseytraveller's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: September 10, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
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Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“You have got to be kidding me!!!”

Holiday Inn New London - Mystic

May 30, 2008
1/1 found this review helpful

The first clue should have been that it was next to the highway. The second clue should have been the nasty smell in the entrance when we walked in. And yet again, the 3rd clue......the staff. Nasty and discontent can't even come close to describing these people. From the first person we encountered to the last when we checked out, none too soon by the way.
The breakfast was cold, the eggs that I ordered over medium were hard and cold, the coffee was old and tasted like dirt.
The rooms were clean, but the hallway smelled like a mold factory and the fridge and the bathroom were both moldy.
Never again will I stop and spend the night at a highway motel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCTraveler08088's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: May 16, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Management Response
HotelManagementHINL, Manager
(Management representative)
Jun 18, 2008
We are sorry to hear our level of service was not acceptable during your stay. Our goal is complete satifaction and exceptional customer service every day with every guest. The Holiday Inn New London is located in a suburban area, distanced from the highway by a large pond and street. We are also sorry to hear you did not enjoy your breakfast experience. We adhere to the Holiday Inn Standard "Breakfast, right ...on time" and strive to meet this expectation with every meal served. We look forward to a second chance to impress you as a guest at our hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Function attendee at Holiday Inn”

Holiday Inn New London - Mystic

Save Review
4 of 5 stars
Worcester, MA
Apr 17, 2008
2/2 found this review helpful

I attended a meeting at the Holiday Inn in New London last week and was pleasantly surprised. The room was spacious and the food was nicely displayed. It was a half day meeting so I did not stay over, but it is next to a shopping plaza and they have plenty of parking (free) as well as a pool. The staff was friendly and I plan to take my family back this summer.

  • This TripAdvisor Member:
    • Liked — Location and free parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CamWorcester_MA's Summary
Date of Stay: April 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: April 17, 2008
I recommend this hotel for:
Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“It's a Holiday Inn...not the Hilton...”

Holiday Inn New London - Mystic

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3 of 5 stars
Kansas City
Mar 15, 2008
2/2 found this review helpful

I stayed here on a business trip. For some reason, I was given a handicap room even though there appeared to be plenty of regular rooms available...but that was fine with me...nothing different than a regular room other than bathroom accessible features for the handicapped. I stayed for a week and the only "complaint" I might have is some noisy neighbors one night - not unusual for an establishment like this. Reasonably clean motel and rooms. Outback Steakhouse is on the same property, which was nice. There is also a outdoor shopping mall right next door with a Chilis(?) and an all-you-can-eat Chinese Restaurant. Neither seemed to be exceptionally clean though - especially the Chinese place. There's a Guitar Center in the mall, grocery store, hair salon, and a Subway sandwich place inside the Grocery store. Here's my thing, the Holiday Inn is what it is...your average Holiday Inn, but I guess I'm spoiled by living in the Midwest. I don't know what the crime rate is in New London but there seems to be an awful lot of security and shoplifting prevention tactics employed in the area. While I did meet some very nice people in New London, overall, the "unfriendliness" of the locals was disturbing and the overall area seems to be a bit depressed and dirty. Anyway, I had a decent stay with no problems and would stay at this motel again if passing through or on business.

  • This TripAdvisor Member:
    • Liked — Convenient to highway and restaurants
    • Disliked — Nothing to do in the evenings.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hldnoqtr's Summary
Date of Stay: May 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 15, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Great pool scene, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Clean and quiet”

Holiday Inn New London - Mystic

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4 of 5 stars
Springfield, MA
Mar 3, 2008
1/1 found this review helpful

My husband and I stayed here February 26th and 27th. The front desk was great. The room was clean and quiet. I would definitely stay there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cherylcassidy05's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: January 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Tourists
I selected this hotel as a top choice for:
Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn New London - Mystic

( 8-12 of 29 )
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Holiday Inn New London - Mystic Also Known As

Address: 269 N Frontage Rd, New London, CT 06320