We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Holiday Inn New London - Mystic and New London?

We'll send you updates with the latest deals, reviews and articles for Holiday Inn New London - Mystic and New London each week.

Holiday Inn New London - Mystic: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 29 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
8
3.0 of 5 stars
5
2.0 of 5 stars
7
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 6 hotels in New London
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 136
  • Address: 269 N Frontage Rd New London, CT 06320
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Waterfront Hotel located 3 miles from downtown; 6 miles from GON Airport; 7 miles from Mystic Seaport & Marine Aquarium. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $106 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Holiday Inn New London - Mystic

( 13-17 of 29 )
“Bad, bad, bad, just plain BAD”

Holiday Inn New London - Mystic

Feb 17, 2008
1/1 found this review helpful

2nd time at the hotel. 1st time, nail clippings in the bed, and when we went to use the pool they were out of towels, and we had to walk to our room soaking wet (had to go outside to get to our room too!). 2nd time at the hotel (feb 17, 08) 1st they tried to double charge my credit card! Forget about breakfast...we had to wait 20 minutes and then when we got seated we had to wait another 20 minutes just for our beverages....we just left....i would strongly reccomend not staying at this hotel.... plus they were totally understaffed.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabetha82785's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 18-24
Member since: February 17, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Gambling / Casinos, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Excellent Value”

Holiday Inn New London - Mystic

Save Review
5 of 5 stars
cromwell ct
Dec 15, 2007
2/2 found this review helpful

Stayed one night, 12/14. This was booked through priceline.com for $48 plus taxes/fees.

The first floor room was spacious and clean. It seemed new, or recently renovated. I visited Mohegan Sun Casino the evening during my stay, and it took about 15 minutes each way.

Nice stay; very quiet. Great breakfast and service in the lobby restaurant. There is an Outback Steakhouse sharing the same parking lot - I did not visit it, but it would be a very convenient dinner option.

Loved the free high speed internet and free telephone calls (domestic). My laptop balked at using the wireless, but there was also an ISDN plug beside the desk in the room, and it worked very well.

  • This TripAdvisor Member:
    • Liked — Price and location and quality.
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tandaleo's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Pretty nice, just needs some touchups”

Holiday Inn New London - Mystic

Save Review
3 of 5 stars
Virginia
Oct 31, 2007
2/2 found this review helpful

We came to attend a family wedding. The staff was very friendly & accommodating. We had an effortless check-in, which was a welcome relief after 10 hours on the road. And our room was quiet. And I was pleasantly surprised that they even offered free long distance- Wow!

The hotel is pretty nice in appearance, but seemed to be a bit of an older property that would be really nice with just some guest room touch-ups & preventative maintenance. The room smelled musty & damp, & had some wear-and-tear. It did overall seem clean & was well-appointed, although there was no microwave & refrigerator which seemed strange since those are pretty standard in most hotel rooms now. There was an obvious mold problem in the bathroom on the ceiling & around the tub, probably because there is no exhaust fan. And the bed linens were stained, but were clean. I can deal with a little wear-and-tear as long as the room is clean, and it did seem to be.

The moldy smell didn't seem to aggravate my son's asthma, thank goodness, but is definitely still a concern, especially in non-smoking rooms, which many guests that have allergies and/or asthma will choose to stay in. And the bed linens should still definitely be replaced when stains are not removed with normal cleaning.

  • This TripAdvisor Member:
    • Liked — Friendly staff & quiet room
    • Disliked — Mildew smell, mold problem in bathroom, stained bed linens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliziam1's Summary
Date of Stay: October 2007
Traveled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Not awful, but not the best hotel ever”

Holiday Inn New London - Mystic

Aug 7, 2007
1/1 found this review helpful

We did "name your own price" on Priceline and got this hotel for $75 a night. We'd requested a king bed, nonsmoking room, 3 nights, 2 people. When we checked in, the woman repeated those requests, then searched through her computer and found us a room. She handed us our keys and gave us directions to the room.

We walked down the very long (and somewhat musty-smelling) hallway ... and found out that our room had two very small beds. Not one king bed. Not even two queens. Two teeny tiny ones instead. We headed back to the desk to ask for our king bed room, only to find out that they didn't have a king room available for our entire stay. Okay, that's understandable. But I was extremely frustrated that she didn't just SAY SO when she handed us the keys in the first place!! Why let us find out the hard way? Grrrrr.

Cons: Mold spots on bathroom ceiling -- no vent in the bathroom!! We were on the first floor, so the lack of an elevator didn't affect us personally, but we saw a family toting several bags up the stairs, looking none too thrilled. The beds are incredibly hard, and the pillows are too firm. I woke up with back and/or neck aches each morning. No free continental breakfast, as I've usually seen at Holiday Inns. Our keys didn't work the second night, so we had to go get them fixed.

Pros: AC worked great. Rooms were quiet. Housekeeping staff was very nice! Love the shampoo.

Would we stay here again? Definitely not at full price. I suppose if we got a really good deal, we might, but we'd first try bidding on other hotels/areas instead of using "2.5 stars" and "New London" in our Priceline search.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWaywardWind's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: July 23, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“clean - comfortable - close to casino”

Holiday Inn New London - Mystic

Save Review
4 of 5 stars
Paxton, Massachusetts
Jul 20, 2007
1/2 found this review helpful

I have stayed at this hotel for the past few years. It’s clean, comfortable, and the restaurant in the hotel serves great breakfast. The staff is very hospitable. The indoor pool is clean and never crowded. Outback Steakhouse is on premises.

The reason I keep going back to this particular hotel is that they have a bus, which will take you to Mohegan Sun and back. It takes about 15 minutes to arrive at the casino. There is a fee for the bus ride, but the freebies at the casino (including free buffet) make up for the cost.

The one thing that may annoy some people is the noise of the air conditioner and heating system. If you can stand the noise of a fan, it won’t bother you.

Please feel free to email me with any questions.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeborahVJ's Summary
Date of Stay: April 2007
Member since: February 21, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Gambling / Casinos, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $106 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn New London - Mystic

( 13-17 of 29 )
Travelers Who Viewed This Property Also Viewed
$132*
Check Rates
Location: Mystic, CT
$167*
Check Rates
Location: Mystic, CT
$123*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Holiday Inn New London - Mystic? Share your experiences!

Do You Own Holiday Inn New London - Mystic?

Holiday Inn New London - Mystic Also Known As

Address: 269 N Frontage Rd, New London, CT 06320