Our stay at the Red Roof Inn in New London Ct. was a great experience. After reading some of the reviews I was a bit nervous and didn't know what to expect. We reserved a room for a 2 night stay for a weekend getaway (my fiance and I) to go to the seaport, casinos, etc. etc. The hotel was conveniently located 4 minutes from the ferry. Upon arrival, check in was very quick and easy and desk clerk was very friendly.... she informed us that our room had just been carpet cleaned as well as the rest of the hotel rooms (we saw the carpet cleaning truck on premises) so right away that was a plus for me. We got to our room to find an extremely CLEAN and what looked to be newly renovated room. We immediately turned on the AC to find it not working, went to the desk and immediately a worker came to the room with me... informed me it was an older unit, appologized for any inconvenience and said he would replace it right away. To my suprise the man returned in LESS THAN 10 MINUTES with a brand new air condtioner right out of the box, I couldn't belive it!!! What great service!!! Before he left he asked and gave us some more towels!! Room was very clean, bed very comfortable, I slept like a baby (and I don't sleep well away from home) It was very quiet at night no noise from highway or no "thin walls" as I had read on previous reviews. Refrigerator was very nice size and microwave worked great, we were able to prepare our own frozen breakfast in the morning. No coffee in room, but there was coffee all day in office. Even though there is no hair dryer, I didn't mind brought my own. Car was safe in parking lot and did not see anybody walking around parking lot at night. Overall for the low price it was wondeful. I could have paid much more at a pricier hotel and not have gotten such great service or cleanliness!!! Please do not believe any bad reviews out there. I would definetely stay at Red Roof New London again without a doubt and would highly recommend this hotel. We were in a business king room with king bed and desk. It was great!!! All employee's helpful and friendly!! Thank you Red Roof Inn!!!
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