I live in New Haven but stayed at the Duncan one night when my water heater broke. The man at the desk was very nice to me and put me up in a huge, stately suite with bay windows overlooking Chapel Street (and my car). It cost $50. I remember calling the front desk about the lack of heat until it eventually came on. I had a comfortable night. For those of you unfamiliar with New Haven, the location is superb.

SOme Guy with a key came in to my room thankgod i was in the bath room I thought that he was staff and he was going through draws and stuff and went over to my laptop and said Hi can I help you and he replied is this tracy's room I said no can I have your name and he darted out the room and I called down stairs and ask the man down their that there was a man in my room with akey and said that thats impossable their only two keys and he has the other so I said then who just walkedin to my room and said I dont know and that was are PROBLEM to handle it. I SAY NEVER COME TO THIS HOTEL SLEEP OUTSIDE INSTED AND LET THE PLACE BURN..........

I've stayed there once every three months for last year and a half.
It's an excelent value, the employees are very nice, the rate per night is best your will find anywhere in new haven. Don't expect internet access unless you do dialup but remember you didn't pay $100 a night either.
So if you remember what you paid you will feel more positive about where you are staying. Clean.
-David in Boston, MA

This is certainly THE worst hotel I have ever stayed at in my life. I've spent many a night at Motel 6, and the Hotel Duncan is FAR worse than that. The guy at the front desk was very very rude, charged us more than we were quoted for our room, and the room was absolutely disgusting! The tub looked like it hadn't been cleaned in about a month, the bed was like sleeping on a rock (maybe some people ENJOY this, I certainly didn't).

AVOID THE DUNCAN AT ALL COST!!!!